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    <title>Ann All</title>
    <link>http://www.itbusinessedge.com/cm/blogs/all</link>
    <description>Comment Feed for Ann All</description>
    <pubDate>Tue, 16 Mar 2010 12:15:49 GMT</pubDate>
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    <dc:date>2010-03-16T12:15:49Z</dc:date>
    <item>
      <title>RE:&amp;nbsp;Should CIOs Be Generalists or Specialists?</title>
      <link>http://www.itbusinessedge.com/cm/blogs/all/should-cios-be-generalists-or-specialists/?cs=40049#comment-36769</link>
      <description>I think that the CIO has a most critical role. They drive the train. When the company needs to evolve, the CIO has the responsibility to make sure there is a technology adept support system. The mistakes come when they "pass off" critical tasks and</description>
      <pubDate>Tue, 16 Mar 2010 12:15:49 GMT</pubDate>
      <author>User1777094</author>
      <guid>http://www.itbusinessedge.com/cm/blogs/all/should-cios-be-generalists-or-specialists/?cs=40049#comment-36769</guid>
      <dc:date>2010-03-16T12:15:49Z</dc:date>
    </item>
    <item>
      <title>RE:&amp;nbsp;Startup Visa Act Would Invite Foreign Investment in U.S.</title>
      <link>http://www.itbusinessedge.com/cm/blogs/all/startup-visa-act-would-invite-foreign-investment-in-us/?cs=40003#comment-36754</link>
      <description>Read the Startup Visa Bill. It is so vague you could do most anything with it. These Venture Capitalists have invested a lot through associations and their lobbyists. They are in the top 100 contributors of Kerry, Lugar and even Harry Reid. They've</description>
      <pubDate>Mon, 15 Mar 2010 20:44:37 GMT</pubDate>
      <author>WORLDMIKEL</author>
      <guid>http://www.itbusinessedge.com/cm/blogs/all/startup-visa-act-would-invite-foreign-investment-in-us/?cs=40003#comment-36754</guid>
      <dc:date>2010-03-15T20:44:37Z</dc:date>
    </item>
    <item>
      <title>RE:&amp;nbsp;Whether Offshore or On, Call Centers Should Solve Customer Problems</title>
      <link>http://www.itbusinessedge.com/cm/blogs/all/whether-offshore-or-on-call-centers-should-solve-customer-problems/?cs=39721#comment-36747</link>
      <description>Outsourcing/off shoring is a terrible solution. I have worked in several large organisations who have attempted this as its seen as a money saving exercise while being increasing head count. It sounds good on paper. But in reality, combine the cultural</description>
      <pubDate>Sun, 14 Mar 2010 19:30:02 GMT</pubDate>
      <author>Honest Truth</author>
      <guid>http://www.itbusinessedge.com/cm/blogs/all/whether-offshore-or-on-call-centers-should-solve-customer-problems/?cs=39721#comment-36747</guid>
      <dc:date>2010-03-14T19:30:02Z</dc:date>
    </item>
    <item>
      <title>RE:&amp;nbsp;Startup Visa Act Would Invite Foreign Investment in U.S.</title>
      <link>http://www.itbusinessedge.com/cm/blogs/all/startup-visa-act-would-invite-foreign-investment-in-us/?cs=40003#comment-36735</link>
      <description>Anybody can START a business.&amp;nbsp; Take a good look at Silicon Valley now that they've all failed! &amp;nbsp; The startup visa will be as disastrous as Silicon Valley if India gets its way.&amp;nbsp;</description>
      <pubDate>Sat, 13 Mar 2010 19:33:34 GMT</pubDate>
      <author>Common Sense</author>
      <guid>http://www.itbusinessedge.com/cm/blogs/all/startup-visa-act-would-invite-foreign-investment-in-us/?cs=40003#comment-36735</guid>
      <dc:date>2010-03-13T19:33:34Z</dc:date>
    </item>
    <item>
      <title>RE:&amp;nbsp;Startup Visa Act Would Invite Foreign Investment in U.S.</title>
      <link>http://www.itbusinessedge.com/cm/blogs/all/startup-visa-act-would-invite-foreign-investment-in-us/?cs=40003#comment-36732</link>
      <description>Ann All: "I think the annual cap should be a flexible one adjusted to reflect market need." &amp;nbsp; So I'm sure you agree then that the annual caps for 2009 and 2010 should have been zero. Please come on the comments board and confirm that you agree with</description>
      <pubDate>Sat, 13 Mar 2010 15:05:03 GMT</pubDate>
      <author>M. G.</author>
      <guid>http://www.itbusinessedge.com/cm/blogs/all/startup-visa-act-would-invite-foreign-investment-in-us/?cs=40003#comment-36732</guid>
      <dc:date>2010-03-13T15:05:03Z</dc:date>
    </item>
    <item>
      <title>RE:&amp;nbsp;Startup Visa Act Would Invite Foreign Investment in U.S.</title>
      <link>http://www.itbusinessedge.com/cm/blogs/all/startup-visa-act-would-invite-foreign-investment-in-us/?cs=40003#comment-36729</link>
      <description>Prove that statement please.&amp;nbsp;&amp;nbsp; I would like to know how many startup - and successful businesses are started by ANY temporary visa holder and also your source. &amp;nbsp; http://www.madnamerica.com &amp;nbsp; No one here objects to someone getting a</description>
      <pubDate>Sat, 13 Mar 2010 13:55:12 GMT</pubDate>
      <author>Madia</author>
      <guid>http://www.itbusinessedge.com/cm/blogs/all/startup-visa-act-would-invite-foreign-investment-in-us/?cs=40003#comment-36729</guid>
      <dc:date>2010-03-13T13:55:12Z</dc:date>
    </item>
    <item>
      <title>RE:&amp;nbsp;Startup Visa Act Would Invite Foreign Investment in U.S.</title>
      <link>http://www.itbusinessedge.com/cm/blogs/all/startup-visa-act-would-invite-foreign-investment-in-us/?cs=40003#comment-36722</link>
      <description>In theory it sounds great. &amp;nbsp; In practice, it will be yet another example of how the worst in our country abuse the most vulnerable for profit.&amp;nbsp; The sad fact of the matter is that you can't mix big money and immigration.&amp;nbsp; Corporations</description>
      <pubDate>Sat, 13 Mar 2010 02:30:31 GMT</pubDate>
      <author>R. Lawson</author>
      <guid>http://www.itbusinessedge.com/cm/blogs/all/startup-visa-act-would-invite-foreign-investment-in-us/?cs=40003#comment-36722</guid>
      <dc:date>2010-03-13T02:30:31Z</dc:date>
    </item>
    <item>
      <title>RE:&amp;nbsp;Startup Visa Act Would Invite Foreign Investment in U.S.</title>
      <link>http://www.itbusinessedge.com/cm/blogs/all/startup-visa-act-would-invite-foreign-investment-in-us/?cs=40003#comment-36721</link>
      <description>Considering over a third of all startups are founded by immigrants, this visa makes a lot of sense. &amp;nbsp;</description>
      <pubDate>Sat, 13 Mar 2010 02:13:41 GMT</pubDate>
      <author>Great Idea</author>
      <guid>http://www.itbusinessedge.com/cm/blogs/all/startup-visa-act-would-invite-foreign-investment-in-us/?cs=40003#comment-36721</guid>
      <dc:date>2010-03-13T02:13:41Z</dc:date>
    </item>
    <item>
      <title>RE:&amp;nbsp;Startup Visa Act Would Invite Foreign Investment in U.S.</title>
      <link>http://www.itbusinessedge.com/cm/blogs/all/startup-visa-act-would-invite-foreign-investment-in-us/?cs=40003#comment-36717</link>
      <description>I guess if the globalists can't increase the quota in one category of visas they'll just invent another gimmicky category of visas. This is a truley bird brained idea full of the usual "loop holes". First, where's the guarantee that the 5 employees</description>
      <pubDate>Fri, 12 Mar 2010 19:33:38 GMT</pubDate>
      <author>Bob</author>
      <guid>http://www.itbusinessedge.com/cm/blogs/all/startup-visa-act-would-invite-foreign-investment-in-us/?cs=40003#comment-36717</guid>
      <dc:date>2010-03-12T19:33:38Z</dc:date>
    </item>
    <item>
      <title>RE:&amp;nbsp;Startup Visa Act Would Invite Foreign Investment in U.S.</title>
      <link>http://www.itbusinessedge.com/cm/blogs/all/startup-visa-act-would-invite-foreign-investment-in-us/?cs=40003#comment-36716</link>
      <description>This visa is a scam.&amp;nbsp; They tried to get it going in the UK, but when the government stipulated the 'start-up company' couldn't be an outsourcing company and had to hire locals the scammers fled.&amp;nbsp; That is very telling of the true intentions of</description>
      <pubDate>Fri, 12 Mar 2010 19:28:38 GMT</pubDate>
      <author>Blue</author>
      <guid>http://www.itbusinessedge.com/cm/blogs/all/startup-visa-act-would-invite-foreign-investment-in-us/?cs=40003#comment-36716</guid>
      <dc:date>2010-03-12T19:28:38Z</dc:date>
    </item>
    <item>
      <title>RE:&amp;nbsp;Startup Visa Act Would Invite Foreign Investment in U.S.</title>
      <link>http://www.itbusinessedge.com/cm/blogs/all/startup-visa-act-would-invite-foreign-investment-in-us/?cs=40003#comment-36714</link>
      <description>It is unrealistic to expect an immigrant who hasn't stayed here for a while and is quite unaware of the culture and business environment of this country to acquire a US sponsor of funds somehow and invest a large amount of his own money. This visa will</description>
      <pubDate>Fri, 12 Mar 2010 17:42:52 GMT</pubDate>
      <author>Non Starter</author>
      <guid>http://www.itbusinessedge.com/cm/blogs/all/startup-visa-act-would-invite-foreign-investment-in-us/?cs=40003#comment-36714</guid>
      <dc:date>2010-03-12T17:42:52Z</dc:date>
    </item>
    <item>
      <title>RE:&amp;nbsp;Contact Centers Generate Few Complaints, but Don't Resolve Many Either</title>
      <link>http://www.itbusinessedge.com/cm/blogs/all/contact-centers-generate-few-complaints-but-dont-resolve-many-either/?cs=39823#comment-36711</link>
      <description>I do have complaints about call center customer service, but calling the call center about it doesn't seem like a plan. My experience with call centers is that, for the most part, they operate off a script and are lost when the call departs from</description>
      <pubDate>Fri, 12 Mar 2010 13:55:44 GMT</pubDate>
      <author>Nik Nikkel</author>
      <guid>http://www.itbusinessedge.com/cm/blogs/all/contact-centers-generate-few-complaints-but-dont-resolve-many-either/?cs=39823#comment-36711</guid>
      <dc:date>2010-03-12T13:55:44Z</dc:date>
    </item>
    <item>
      <title>RE:&amp;nbsp;Layoffs Send H-1B Holders Back to India</title>
      <link>http://www.itbusinessedge.com/cm/blogs/all/layoffs-send-h-1b-holders-back-to-india/?cs=37515#comment-36693</link>
      <description>seriously....if you really did not want any foreigners here, then why is the us government trying to woo foreign capital money? oh wait...we have to be rich to be here. thats right. I suggest you read this article &amp;nbsp;</description>
      <pubDate>Thu, 11 Mar 2010 22:45:57 GMT</pubDate>
      <author>robbie</author>
      <guid>http://www.itbusinessedge.com/cm/blogs/all/layoffs-send-h-1b-holders-back-to-india/?cs=37515#comment-36693</guid>
      <dc:date>2010-03-11T22:45:57Z</dc:date>
    </item>
    <item>
      <title>RE:&amp;nbsp;Whether Offshore or On, Call Centers Should Solve Customer Problems</title>
      <link>http://www.itbusinessedge.com/cm/blogs/all/whether-offshore-or-on-call-centers-should-solve-customer-problems/?cs=39721#comment-36692</link>
      <description>It all comes down to the competency of the outsourcing company that they're going to hire in India.  Call Center Answering Service  has been around for quite sometime now. If they utilize this wisely,things won't be all bad. It is true that there will</description>
      <pubDate>Thu, 11 Mar 2010 21:18:51 GMT</pubDate>
      <author>Terry Marleter</author>
      <guid>http://www.itbusinessedge.com/cm/blogs/all/whether-offshore-or-on-call-centers-should-solve-customer-problems/?cs=39721#comment-36692</guid>
      <dc:date>2010-03-11T21:18:51Z</dc:date>
    </item>
    <item>
      <title>RE:&amp;nbsp;Oh No, Social Media Creates Even More Information Silos</title>
      <link>http://www.itbusinessedge.com/cm/blogs/all/oh-no-social-media-creates-even-more-information-silos/?cs=39877#comment-36690</link>
      <description>Really interesting topic. As evidenced in part by the comments. Great stuff. &amp;nbsp; There's a company called thisMoment, who produce what they call a "distributed engagement channel", where they take the big social media hubs, add UGC and commenting,</description>
      <pubDate>Thu, 11 Mar 2010 20:10:21 GMT</pubDate>
      <author>Ben</author>
      <guid>http://www.itbusinessedge.com/cm/blogs/all/oh-no-social-media-creates-even-more-information-silos/?cs=39877#comment-36690</guid>
      <dc:date>2010-03-11T20:10:21Z</dc:date>
    </item>
    <item>
      <title>RE:&amp;nbsp;Layoffs Send H-1B Holders Back to India</title>
      <link>http://www.itbusinessedge.com/cm/blogs/all/layoffs-send-h-1b-holders-back-to-india/?cs=37515#comment-36680</link>
      <description>I agree with Dave and also Matt. I have nothing against foreigners,,I just wish they would go back to their own country and ruin..... it.</description>
      <pubDate>Thu, 11 Mar 2010 13:36:53 GMT</pubDate>
      <author>Mario</author>
      <guid>http://www.itbusinessedge.com/cm/blogs/all/layoffs-send-h-1b-holders-back-to-india/?cs=37515#comment-36680</guid>
      <dc:date>2010-03-11T13:36:53Z</dc:date>
    </item>
    <item>
      <title>RE:&amp;nbsp;Blend of High-Tech, Low-Tech Social Media May Be Best</title>
      <link>http://www.itbusinessedge.com/cm/blogs/all/blend-of-high-tech-low-tech-social-media-may-be-best/?cs=39957#comment-36663</link>
      <description>Thanks for writing an article about us as well as posting it thrice to twitter, although I assume that was more a hiccup than intentional  &amp;nbsp; And for the record, the note included in Mitch's order was indeed hand-written. We think this is much more</description>
      <pubDate>Wed, 10 Mar 2010 22:40:51 GMT</pubDate>
      <author>Ilya Kreymerman</author>
      <guid>http://www.itbusinessedge.com/cm/blogs/all/blend-of-high-tech-low-tech-social-media-may-be-best/?cs=39957#comment-36663</guid>
      <dc:date>2010-03-10T22:40:51Z</dc:date>
    </item>
    <item>
      <title>RE:&amp;nbsp;Backward BI: Putting IT Considerations Ahead of Business</title>
      <link>http://www.itbusinessedge.com/cm/blogs/all/backward-bi-putting-it-considerations-ahead-of-business/?cs=39578#comment-36634</link>
      <description>Thanks Ann. Your post raises issues that we see continually at client sites as we develop and implement BI solutions.&amp;nbsp; The push-pull between IT and Business over BI right now reminds me of the rise of the internet in the mid- to late-90s.&amp;nbsp; The</description>
      <pubDate>Wed, 10 Mar 2010 15:22:54 GMT</pubDate>
      <author>Ken Dixon</author>
      <guid>http://www.itbusinessedge.com/cm/blogs/all/backward-bi-putting-it-considerations-ahead-of-business/?cs=39578#comment-36634</guid>
      <dc:date>2010-03-10T15:22:54Z</dc:date>
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      <title>RE:&amp;nbsp;Is IT a Profit Center or a Cost Center? Yes</title>
      <link>http://www.itbusinessedge.com/cm/blogs/all/is-it-a-profit-center-or-a-cost-center-yes/?cs=39925#comment-36625</link>
      <description>Great comments, Pat. &amp;nbsp; I agree. It ultimately doesn't matter. I've heard the same arguments about departments such as HR over the years. &amp;nbsp; The real question is, "Are the costs justified by their benefits?" This question should transcend each</description>
      <pubDate>Wed, 10 Mar 2010 10:55:06 GMT</pubDate>
      <author>Phil Simon</author>
      <guid>http://www.itbusinessedge.com/cm/blogs/all/is-it-a-profit-center-or-a-cost-center-yes/?cs=39925#comment-36625</guid>
      <dc:date>2010-03-10T10:55:06Z</dc:date>
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    <item>
      <title>RE:&amp;nbsp;Is IT a Profit Center or a Cost Center? Yes</title>
      <link>http://www.itbusinessedge.com/cm/blogs/all/is-it-a-profit-center-or-a-cost-center-yes/?cs=39925#comment-36623</link>
      <description>Hi Ann, &amp;nbsp; Nice summary. I fail to understand why IT has such a distaste for being an internal cost, regardless of the machinations some companies attempt to make it look like a profit center. &amp;nbsp; Cost centers need not have a negative perception.</description>
      <pubDate>Wed, 10 Mar 2010 08:33:53 GMT</pubDate>
      <author>Patrick Gray</author>
      <guid>http://www.itbusinessedge.com/cm/blogs/all/is-it-a-profit-center-or-a-cost-center-yes/?cs=39925#comment-36623</guid>
      <dc:date>2010-03-10T08:33:53Z</dc:date>
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