E-mail by the Numbers: Most Get More than 100 Messages a Day

Ann All
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Tips on Controlling Your E-mail So It Doesn't Control You

Misery does love company, at least some of the time. So I feel I must share results of a silicon.com survey on e-mail usage in the enterprise.


According to the survey, a third of respondents say they get between 51 and 100 messages a day. (My own inbox fits this category.)


Plenty of folks get more than that. An unlucky 24 percent receive between 101 and 250 e-mails a day. Seven percent get 250 to 500 messages a day, and three percent claim to get more than 200 messages. (Seriously?)


At the other end of the spectrum, 23 percent of respondents say they get between 26 and 50 e-mails a day, and a fortunate 14 percent receive fewer than 25 messages. (Yes, I know that adds up to 101 percent. Maybe some of those getting more than 200 messages a day got distracted and ticked more than one box?)


These results are virtually the same as those to a similar survey conducted in 2007, despite the growth in collaboration tools such as Microsoft SharePoint that ostensibly should reduce the volume of e-mail. A recent survey of SharePoint users found many folks stubbornly cling to e-mail out of habit.


E-mail is likely to remain the de facto form of collaboration in most companies for years to come. You can, however, reduce the volume of messages with simple tips such as being more judicious with the "reply all" feature.

Add Comment      Leave a comment on this blog post
Dec 21, 2010 10:31 AM Virtual Agent Virtual Agent  says:

Holy, wow?! 100 emails a day, that's like a flurry of texts and messages. I've experienced that only once I think, I have backup emails that I open sporadically, and it's always overwhelming to see that I've accumulated more than 200 emails, and going through each of them, and finding the relevant ones can be a painful exercise.


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