Despite an ostensible desire to modernize their services, public-sector agencies appear to struggle with such basic technology concepts as data security and data transparency. They are known more forexpensive failures than for prudent spending.
This is why, suggests the Butler Group, such agencies should take a cue from their private-sector counterparts and earmark more money for business intelligence.
After examining surveys of government agencies in the United Kingdom and the United States, the research company determined that just 1 of 5 such agencies had invested in BI, vs. 2 in 5 private companies, reports CIO.com. Fifteen percent of the agencies intend to invest in BI over the next two years, compared with 28 percent of private-sector companies.
BI would lead to more informed decisions regarding tech investments, notes a Butler Group analyst, an area in which government agencies could obviously use some help.