Newsletters Welcome, Guest Log In | Register

Business of Tech

Alignment, staffing and culture are often more critical than software and apps

About this Blogger RSS

Subscribe

Sign up now and get the best business technology insights direct to your inbox.

  • Daily Edge
  • CTO Edge Update
  • Business Tools & Templates
  • Aligning IT & Business Goals
  • Maximizing IT Investments

3

Bad Judgment + Technology = Big Mistake

Posted by Ann All Mar 20, 2009 2:04:11 PM

D'oh. Once again, technology makes it easier than ever to turn a snarky remark into a life-altering mistake.

 

Less than a week after the Philadelphia Eagles fired a part-time stadium worker for an unfortunate Facebook status update, an incident that earned attention here and elsewhere in the blogosphere, most of it from folks who thought the Eagles overreacted, a Twitter user posted a similarly unfortunate Tweet.

 

In it, the user (who appears to be a Berkeley student named Connor) alerted all in the growing Twitter universe that she was mulling a job offer at Cisco even though the work wouldn't appeal to her. In her words, she'd have to "weigh the utility of a fatty paycheck against the daily commute to San Jose and hating the work." She got a rapid and curt (it's Twitter, after all) response from Cisco employee Tim Levad, who ominously told her the hiring manager "would love to know that you will hate the work."

 

He also pointed out (somewhat unnecessarily, I thought) that Cisco employees tended to be a pretty tech-savvy bunch. Thus a good number of them use Twitter. Hadn't this occurred to Connor? (She apparently has since taken her Twitter account private. Similarly, the fired Facebook user changed his privacy settings.)

 

The incident certainly proves the viral power of the Internet. You can get the rundown here from Hutch Carpenter, the blogger who first wrote about it. Highlights include appearances on Reddit and Techmeme and a huge spike in traffic on his blog. "Cisco fatty" became a meme, and some opportunist even created a site called ciscofatty.com, complete with Google ads. You can't buy this kind of publicity, and companies that try sometimes end up wishing they hadn't.

 

Carpenter nicely illustrates how even seemingly smart people like Connor (who was sharp enough to get offered a job at Cisco in this crummy economy) develop a "false sense of privacy" on public (or semi-public, depending on your settings) channels like Twitter. He writes:

 

... Public tweets are not e-mail. Twitter search and the retweet protocol make anyone’s tweet accessible everywhere. With Twitter, you have to keep your guard up. It’s unfortunate, but I look at it as a small price to pay for the self-expression, learning, interacting and connecting you can do via Twitter. The thing is, I’m sure every few minutes someone somewhere tweets something that crosses the line of propriety. The vast majority of these are never known. But as this case shows, the potential is always there.

 

Though clueless middle-aged types like me aren't as prone to these types of gaffes on Facebook or Twitter, I bet darned few of us haven't hit the "sent" button on an e-mail and almost immediately wished we hadn't. (Unlike Connor's experience, if your boss is on a CC list, you know he or she will see it.) So, thanks Google, for introducing a fabulous Gmail feature called Undo Send.

Add a comment Leave a comment on this blog post.
Mar 21, 2009 5:54 AM Guest Offshore Software Development India  says:

I have seen many a times, people repeat their mistakes. Which is a very bad sign in business..

Mar 29, 2009 7:45 AM Guest tomfiorill  says:

Ten years ago a tech on a small listserv (50 members) that I belong to sent a message about how much she dissed another member. The problem was that she had not intended to send it to the listserv, apparently it was intended for a personal friend. She signed the message, The Computer Queen, really she did. Here's the true but odd part, she resigned from her job and moved across country.

Mar 29, 2009 4:09 PM Guest Robin  says:

Is it possible to frame somebody on the Net?  What if a jealous rival wants to ruin your career by misusing your name online so you look bad to future employers?

Lowering Your IT Costs with Oracle Database 11g Release 2

This white paper identifies the key capabilities a database management solution needs to successfully deliver more information with higher quality of service, make more efficient use of IT budgets, and reduce the risk of change in data centers.

Software Forum: Information On Demand Virtual Experience

This interactive virtual forum presents leading IT experts providing the insights you need to turn your information into a strategic driver for innovation, business optimization and competitive differentiation.

Security SaaS Solutions

Hosted security solutions that not only protect your data, but reduce your security management TCO, as well.

Greening IT with Server Consolidation

Learn how virtualization reduces the TCO of managing your date, while contributing towards your sustainability efforts.

Tablet PCs

Powerful and portable computing capacity for today's high-speed, fluid business environment.

Mobile Computing Optimization

Mobile computing solutions, tips, and expert commentary that increases the usability and bottom-line benefits of your mobile computing assets.

Social Media Policies Toolkit

Define the rules at your company for the proper use of social media platforms such as Blogs, Twitter, Facebook and Youtube. Ensure your users are spending their time productively and company resources are being used for the business.

Learn more >

Six Sigma Framework for IT

This collection of tutorials, calculators, and templates will show you how to apply six sigma thinking to IT service management.

Learn more >