AT&T Beefs up SMB Services

Ann All

Hot on the heels of yesterday's announcement that AT&T is offering a new SMB-friendly service that allows companies to pool employees' phones and minutes, the telecommunications giant dropped a Web hosting service geared toward SMBs that want to launch new Web sites or improve existing ones.

 

According to HostSearch, AT&T Web Hosting is intended for "organizations that require more resources than those available through shared hosting." It's available for companies using either Microsoft Windows or, in a nod to open source, Red Hat Enterprise Linux. Among the available services: copywriting, database development, search engine optimization and electronic shopping cart capabilities.

 

AT&T faces some stiff competition in Yahoo and Microsoft, both of which rolled out fairly comprehensive Web hosting packages for SMBs earlier this year. AT&T was also recently bested by rival carrier Verizon in a survey of SMBs that made it the winner of the American Brand Excellence Award for a third year in a row. AT&T came in fourth.

 

According to TMCnet.com, the survey, which is conducted by City Business Journals Network, reveals that respondents use both Verizon landline and wireless services and that it garners the highest cross-usage of all the telecom brands. Says the VP of marketing for City Business Journals Network:

Of all the 200-plus brands we've measured, Verizon is the one brand with the most loyal customers. Verizon has been identified by these small businesses as a company that is easy for them to do business with.


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