Alignment, staffing and culture are often more critical than software and apps
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A trend I've written about previously and continue to read and hear about is business units participating more directly in IT purchasing decisions – and in some cases leaving IT entirely out of the ... More >
While I normally enjoy being a blogger, some aspects of my job occasionally strike me as downright silly. This is one of those days, as I find myself in the somewhat weird position of writing a post ... More >
I once compared Microsoft SharePoint to Shimmer Floor Wax , the product pitched as a floor wax and a dessert topping on a fake "Saturday Night Live" advertisement, because of its many possible uses ... More >
To keep up with rapidly changing business conditions, the way IT manages change is going to have to change, said Glen O'Donnell a senior analyst for Forrester Research, during his presentation at las... More >
My nephew, who works for a medical device manufacturer, is getting into project management. One of his gifts last Christmas was a hefty volume on Six Sigma, given to him by a relative who has used th... More >
Earlier this month I wrote a post discussing the need for IT to shift its attitude toward business users who employ social technologies to help them do their jobs better. I advocated looking at them... More >
As all IT Infrastructure Library (ITIL) geeks know, the five ITIL books are Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement. Yet while servic... More >
Earlier this week IT Business Edge contributor Mike Vizard wrote about Latin America's emergence as an outsourcing contender, a topic I've written about myself in the past. Mike interviewed Steve R... More >
When Nicholas Carr published an article titled "IT Doesn't Matter" in the Harvard Business Review in 2003 and further expounded on his ideas in a book with the same title, he made lots of technolo... More >
As someone who's endured plenty of bad buffet food and innocuous small talk at conferences, it surprises me that anyone who has never been to one would jump at the opportunity for a conference-like e... More >
Every parent knows that when you are trying to convince a kid to do something, sometimes you have to pull out the big guns: toys and TV. You know: "Clean up your room and you can watch 'Phineas and F... More >
A topic I visit regularly on this blog is the need for CIOs to communicate more effectively with their business peers. When I can, I like to include tips that should help CIOs do this. A post from ... More >
Getting the right executive sponsor for an enterprise software deployment – and keeping him or her engaged – is one of the most often-repeated bits of advice on this site and on others geared toward ... More >
The rivalry between HP and IBM took an interesting turn with the publication of an interview with IBM CEO Sam Palmisano in which Palmisano stressed the importance of research-and-development spending... More >
Earlier this year I wrote about companies restructuring their outsourcing contracts to seek more flexibility from their suppliers, a trend spotlighted by TPI in its Index of the Outsourcing Industr... More >
Two weeks ago I wrote a post about the dearth of women in technology careers, concluding that looking for scapegoats to "blame" for the problem was counterproductive.Yet people continue to do so, m... More >
I've written a couple posts recently in which I discuss whether business or IT should lead process-improvement initiatives. I've pretty much come to the conclusion there's no definitive answer. The... More >
Hot on the heels of yesterday's post about growing corporate interest in the iPad , in which I had to reconsider my earlier not-too-enthusiastic take on the potential of the iPad as a business tool,... More >
I and other tech industry bloggers tend to focus on specific skill sets when writing about the IT job market. Everyone wants to know which technology skills are in demand now and mayb... More >
Last week I wrote about the value companies including Xerox, General Mills and W.W. Grainger are gaining from "hybrid" employees that possess both IT and business skills. I cited a blog post by con... More >
As a reasonably prolific blogger, it's not uncommon for me to find myself dining on my own words. Right now, in fact, I'm snacking on some of my statements from a January post in which I questioned ... More >
I'm not certain if, as Dell CIO Robin Johnson writes in a Forbes column, an "overwhelming majority of CIOs" never see a bill listing their organization's energy expenditures. But it might h... More >
A few months back I likened the way many companies use their IT assets to folks shoving potato chips into their faces. They ingest them without much thought as to which ones are really necessary, a... More >
Earlier this year I wrote a post in which I made a case for hiring IT generalists, folks versed in different areas of IT rather than a single narrow speciality. Though versatility is a strength in ... More >
I've written about lots of drains on productivity through the years, from overflowing e-mail inboxes to working long hauls without a break to streaming video of sports tournaments. Yet unproduc... More >
Last month I wrote a post in which I wondered whether CIOs were well-positioned to lead process-improvement efforts, followed shortly thereafter by a post in which I concluded that who leads such e... More >
Yesterday I wrote about sluggish hiring in the U.S. technology sector. Although many experts predicted tech would lead a recovery in U.S. hiring, that hasn't happened yet and plenty of tech pros ar... More >
About a month ago I shared data drawn from CDW's IT Monitor and IT Business Edge contributor Don Tennant's interview with Dice Holdings CEO Scot Melland that suggested companies might be planning to... More >
I'm not a fan of "don't ask, don't tell" policies, in the military or anywhere else. Which is why I was so disturbed to see one particular response from some 50 CIOs and IT leaders participating in... More >
A few weeks ago I wrote about the bright employment prospects for software developers, citing my interview with a Dice.com executive and data from the Bureau of Labor Statistics. Software developme... More >
A post about Microsoft SharePoint from last September included a comment from T4G Limited consultant Fred Yeomans that really stuck with me. In urging companies to come up with solid business reaso... More >
It hasn't taken long for the iPad to create a big buzz in the business world. Most of the stories focus on how it makes easier the lives of attorneys, physicians and other professionals using ... More >
Way back in 2007 I wrote a post in which I asked whether promoting local call centers was xenophobia or just good business as many customers seem to prefer working with contact center agents who sp... More >
Michael Arrington is tired of people blaming the technology industry for the relative lack of women in tech careers, and he's letting everyone know how he feels with a TechCrunch post titled "Too ... More >
A few months back IT Business Edge contributor Loraine Lawson predicted, "We're about to see a run on health care IT that will make the Oklahoma Sooners look like deferential ladies at a tea party.... More >
Earlier today I wrote about the need for companies with a laissez-faire approach to social technologies to develop more structured plans, ones that involve IT enabling business in its use of... More >
What a difference a few years makes in the perception of social media and other emerging technologies that are wildly popular among consumers though not yet mainstream in many enterprises. Three year... More >
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