Alignment, staffing and culture are often more critical than software and apps
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Telecommuting proponents (including me) often tout telecommuting's ability to help companies keep workers on the job during natural disasters. Backers of the Telework Enhancement Act, for example, ... More >
Earlier this year I shared a TechCrunch column by Vivek Wadhwa in which he suggested California's government agencies should get technology startups instead of incumbent vendors like IBM or HP to... More >
Last summer I wrote a post about U.S. manufacturing capabilities, which took a hit as American companies sent their manufacturing jobs to low-cost countries like China. I included thoughts from Gen... More >
When I interviewed Gartner analyst Jim Browning earlier this month about midmarket CIOs' plans for virtualization, I wondered if growing interest in virtualization created opportunities for managed s... More >
Many industry observers predict IT employees of the future will be less focused on building and delivering services and more focused on integrating and managing them. I wrote about this shift earlier... More >
Way back in 2007 I wrote a post about the CIO role, calling it the most thankless job in the enterprise. One of the sources I cited was a CIOUpdate article written by an EDS fellow that mentioned... More >
Earlier this year I wrote about a CIOUpdate piece on 10 up-and-coming outsourcing destinations and welcomed the fact that one of the entries on its list was low-cost U.S. locations. IT Business E... More >
Yesterday I stumbled across a reference on Twitter that stopped me in my tracks, a guy calling himself a social media "swami." My response, which I tweeted: Just saw a reference to a "social media sw... More >
Last summer I wrote about the problem of high employee turnover in call centers, noting that part of the problem is the call center's largely deserved reputation as a white-collar sweatshop. Many c... More >
It must have been quite the "a-ha" moment when that first enterprise software vendor hit upon the idea of promoting ease-of-use as a desirable feature. For decades, products were sold exclusively on ... More >
I wrote a post last week in which I asked if social sites would kill corporate websites. My conclusion: Not any time soon, but companies must stay on top of the growing importance of social channel... More >
A few months ago IT Business Edge contributor Don Tennant wrote about a Computerworld salary survey that showed the gender wage gap in IT remained firmly in place in 2009. Some examples: Female a... More >
I've written a couple of times about the federal government's efforts to improve its poor technology track record. Much of the focus appears to be on project management, with initiatives like the D... More >
On Friday I wrote a post in which I asked whether the CIO is the right person to champion process improvement. My conclusion was that he or she very well could be, thanks largely to his/her high-le... More >
Earlier this month Nielsen released a report that found Americans are spending an increasing amount of their time online visiting social-networking sites like Facebook and playing games. (It wasn't... More >
IT Business Edge blogger Mike Vizard kicked off a post yesterday with a statement that should be printed on shirts, plaques, posters, bumper stickers, shot glasses and what-have-you, with all of the ... More >
With Mark Hurd out at HP in the wake of an oddly minor scandal (involving surprisingly little sex or money, at least thus far), we're getting a flood of analysis on his performance as a CEO. S... More >
First, a confession: I've spent a big chunk of my morning reading about IT certifications, and for me, it was like eating a big and largely incomprehensible bowl of alphabet soup. But I... More >
When I interviewed companies including Dell, Intel and SAP for a story about corporate blogs, they all told me while channels like Twitter and Facebook were good for initiating conversations, deepe... More >
IT Business Edge blogger Don Tennant has on several occasions written about U.S.-based outsourcing companies that employ workers in low-cost rural areas. But U.S. companies aren't the only ones tak... More >
On Monday, IT Business Edge blogger Mike Vizard wrote about IBM's new social network dedicated to data governance. IBM's hope is that "data governance professionals will do more to advance data qua... More >
Probably no one works himself into a lather over software developers quite like Microsoft CEO Steve Ballmer. But plenty of others are excited by developers as well, if their regular presence on lis... More >
Back in late 2008 I wrote a post sharing thoughts from Judy Estrin, former Cisco CTO and author of "Closing the Innovation Gap," who contends U.S. corporations' focus on short-term profit is eroding... More >
Social CRM is becoming a buzzword, despite the fact that customers still value traditional customer service more than connecting with companies on social channels like Facebook and Twitter. After t... More >
Back in March I wrote about the government's outreach to the private sector for ideas on how to overhaul its outdated IT systems. A month before that, I shared Vivek Wadhwa's suggestion that govern... More >
No one can seem to agree on what IT employment will look like in the future, although just about everyone seems to agree it will look quite different than it does today. With the advent of cloud comp... More >
Exceptions are the enemy of any process-improvement effort, since such efforts invariably involve standardizing processes when and where possible. That's one of the reasons why it's so hard to sell b... More >
Many companies are uncomfortable giving up their hierarchical, command-and-control management structures, which means they'll have a tough time achieving any real benefits from using social technolog... More >
Back in November IT Business Edge contributor Mike Vizard wrote a post in which he discussed cloud computing is going to be a harsh economic taskmaster . Even as the recession led many companies to ... More >
When I recently interviewed Gartner VP and analyst Jim Browning, he told me many midsize companies outpaced their larger counterparts on server virtualization, thanks to their less complex infrastr... More >
Two years ago I wrote about what thought was an interesting problem: a lack of workers with the right kinds of skills for increasingly sophisticated manufacturing systems . I'd never think this wou... More >
A few weeks back when IT Business Edge contributor Don Tennant interviewed Dice Holdings' CEO Scot Melland about the IT hiring outlook, Melland credited two factors for an improving labor market: c... More >
We often hear that companies will have to lighten up and let employees use social technologies at work if they want to attract millennials to replace retiring employees. Yet some managers resist this... More >
I wonder if IT personnel don't sometimes react to stalled or failed implementations like the unmasked villain in every episode of "Scooby Doo." You know, "If it hadn't been for those meddling users, ... More >
IT Business Edge blogger Don Tennant recently wrote a post in which he advised unemployed technology professionals to consider relocating to parts of the U.S. (or even other countries) where their ... More >
Last month I wrote a post in which I said mobile business intelligence appeared to be on the verge of a breakthrough . But if and when it does break through, it may be with niche applications appeal... More >
It may be too early to call it, but virtualization is looking like one of the most successful technologies to come down the pike for a good, long while. It's experienced especially rapid uptake among... More >
Security concerns remain one of the biggest bugaboos for companies considering putting data of any sensitivity into the cloud. A Computerworld article I cited in yesterday's post about SAP's late ... More >
Hot on the heels of yesterday's post, in which I shared a suggestion from the Prevoyance Group's Patrick Gray that IT personnel would have an easier time with change managment if they took an indiv... More >
Not long ago I wrote about Microsoft CIO Tony Scott's efforts to find out more about his company's customers by spending some time in a call center. It was valuable, he said, because "customer serv... More >
Several publications are reporting the results of a small survey of British and Irish SAP users, in which nearly three-quarters of the respondents knocked SAP for being too slow to bring its softwar... More >
On Friday I wrote a post titled Help for Those Who Don't Know Where to Start with Social Media , geared toward CIOs who might be interested in using social technologies but not certain which technol... More >
Considering all of the economists who somehow managed to miss the warning signs, CIOs can be forgiven for not predicting the recent global recession or being ready for it. But they may not get anothe... More >
We've been hearing for some time now that workplaces will radically change thanks to the millennials, the generation born 1982 or later that is just now entering the workforce in large numbers. Consu... More >
Management tips and product information to leverage the best value from your server investment.
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Tips, tools, and expert commentary to help you get the most from your company's most valuable asset - its employees.
