Alignment, staffing and culture are often more critical than software and apps
When I met Gary Lee, CTO of Carfax, at the MidMarket CIO Forum in Florida last month, I was impressed by his company's forward-thinking stance on technology. The company's plan to introduce an emplo... More >
Over the past month or two, I've written a few times about the difficulties many women face in technology careers. Those difficulties are matched by those experienced by older IT workers, who find ... More >
Earlier this month I wrote about a THINKStrategies survey that found largely rosy attitudes about software-as-a-service from current users and serious consideration of SaaS from non-users. I noted ... More >
Part of the fun of being a blogger is the knowledge that plenty of things you say will be proven totally wrong and probably used as least once as an illustration that you're not so smart after all. T... More >
When I saw a CIO Update piece titled "Top 10 Outsourced IT Destinations You Haven't Thought Of," I thought, "Oh no, not a sentence ending with a preposition" and mentally re-titled it "10 Outsour... More >
In September I wrote about the federal government's interest in modeling some of the personnel practices of Silicon Valley companies like Google and Facebook with the aim of making federal employme... More >
There's nothing wrong with a little good, old-fashioned self affirmation. But affirmation from others is welcome, too. When I created a slideshow filled with suggested questions to ask prospective... More >
Labor arbitrage is so 2000. The new trend in outsourcing is added value. That's according to several experts whose brains I picked to determine the top outsourcing trends for the next year or ... More >
Last week I wrote a post offering lessons for CIOs on how to be a great communicator. A key piece of advice, practiced by some of the CIOs offered as role models, is to dedicate IT staffers to each... More >
Remember the Lay's advertising campaign that revolved around the slogan "Betcha can't eat just one?" It must have sold lots of potato chips, because Lay's used the slogan for more than 30 years, an... More >
I shared perhaps the smartest bit of advice I've ever seen about Second Life in a post written three years ago, a time when companies were just beginning to weigh the possibilities of the virtual w... More >
Co-dependence is usually seen as a bad thing, with a plethora of self-help books and support groups devoted to stamping it out. But I've been wondering: Is it possible a bit of co-dependency might ac... More >
Back in July I wrote a post about a Gartner survey that found modest satisfaction levels among users of software-as-a-service and a fair amount of reluctance among those that had evaluated SaaS but... More >
If there was a management cliche hall of fame, the old adage "You can't manage what you don't measure" would surely be found there. The trouble with cliches, however, is people hear them so often the... More >
A common stereotype of technical types is folks who have a lot going on in their heads but may have trouble communicating it to others and who prefer the company of other techies to the company of no... More >
We know intuitively that complexity drives inefficiency and cost, so it's no surprise that organizations that don't let their enterprise applications proliferate like kudzu perform better than peers ... More >
Some parents are all about structure: bath, snack, jammies, tooth-brushing, kiss and lights-out for bedtime, in that order and at the same time every night, ending with the kid cuddling his special b... More >
A few weeks ago I wrote about the lengthening tenure of the CIO, citing some insights from CIO Dashboard blogger Chris Curran, who believes CIOs tend to stay with the same organization as long as... More >
Remember all the hubbub last year over whether recently elected President Barack Obama would be able to keep his BlackBerry? IT Business Edge blogger Lora Bentley produced an interesting post about s... More >
While both large enterprises and smaller companies are considering cloud computing, the cloud is a more compelling proposition for SMBs. For one thing, SMBs generally have sunk less money into exis... More >
Because I write fairly frequently on outsourcing, I was quite interested to see five predictions for the IT services market from Anirban Dutta, director of Global Strategic Business Development at... More >
I understand the desire to assign a value to social media, really I do. Most of us at IT Business Edge use Twitter, Facebook and/or other social sites to help promote our work. We'd like to get a bet... More >
Whether it's user-driven, vendor-driven or some combination of the two, there's a lot of fuss about getting business intelligence into the hands of more folks, not just the super users who pride them... More >
The U.S. Citizenship and Immigration Services began accepting applications on April 1 for the annual allotment of 65,000 H-1B visas. So far it's received about 13,500 applications, a big drop from t... More >
A point I make again and again in writing about business technology is not to buy into any technology just because it seems like "all the cool companies are doing it." That's especially true for so... More >
Several months back I wrote a post about project management in which I shared words of wisdom (more like frustration) from Department of Veteran Affairs CIO Roger Baker, who told Federal News Radio ... More >
Last month I publicly wondered if many CIOs spend too much time looking inward, concentrating more on improving internal business processes than on projects directly linked to revenue generation, c... More >
While I and other IT Business Edge writers have noted the efforts of federal government agencies to use technology to improve their operations and better serve constituents, there are similar effor... More >
I became taken with the idea of incorporating games into employee training after interviewing several companies that do so, including Assurant Employee Benefits and Hilton Garden Inn, back in Augus... More >
Back in August I wrote a post in which I shared my derision for what I considered Safety in the Cloud: 'Vaporizing the Web Application Firewall to Secure Cloud Computing , with "ninja" a notable exa... More >
While the IT job market isn't exactly thriving , there are definitely some encouraging signs of improvement , a welcome relief after many scary months in which sweeping layoffs in the tech industry... More >
When I was tasked with providing content for a slideshow of questions to ask potential business intelligence vendors, I worried it might be too vague and general to really help anyone with their BI i... More >
India was smart enough to recognize an opportunity to expand its IT outsourcing business during the late 1990s by selling its services to North American companies scrambling to prepare their systems ... More >
As IT infrastructure continues to undergo major shifts, so too will the jobs of those who attempt to tame infrastructure for their employers. I've written about this topic a couple of times, mostly i... More >

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