Alignment, staffing and culture are often more critical than software and apps
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It's been just about a year since I wrote about the down economy's positive impact on the software-as-a-service market . I cited a Forrester Research analyst's opinion that SaaS "has an element of b... More >
It was a long and circuitous road for SAP in trying to bring its first software-as-a-service offering, Business ByDesign, to market. And SAP is currently facing a slew of business challenges , mos... More >
The big takeaway from Burson-Marsteller's fine Global Social Media Check-up (PDF file), which is chockablock with insights and snazzy graphs besides: While many of the Global 100 companies use mult... More >
Will Apple ever enter the enterprise in any broad sense? Or will it remain a perennial niche solution? That's a popular technology question, along the lines of Windows vs. Linux or cloud vs. on-pre... More >
Just yesterday I wrote a post about providing coaching to employees as a way to boost morale and make them more productive. A standout statistic from the silicon.com article I cited: An Internati... More >
Microsoft SharePoint upgrades are on the minds of at least some technology executives , as can be seen from my discussion with Hans Keller, senior director of IT operations for Erickson Living. The 1... More >
A series of problems, rather than any single problem, led to the stunning turn of events for Toyota, which until recently was America's most popular automaker. Last month I wrote a post in which I me... More >
I've written about Google's insular corporate culture before, citing a 2007 Newsweek article that found many of its hires came from similar backgrounds with a large number of them, for example, h... More >
If there's one thing millennial employees want, it's professional guidance. That message came through loud and clear when I interviewed Lisa Orrell, author of the book "Millennials Incorporated" an... More >
IT obviously plays an essential role in every technology implementation. But I think any implementation must begin with an examination of the business drivers and goals. Otherwise, companies risk let... More >
Gartner has long displeased vendors who don't land in prime spots on its Magic Quadrant. ZL Technologies even sued Gartner in October, claiming paying clients received favorable treatment during th... More >
For going on five years now, Forrester Research CEO George Colony has been calling for a name change for the IT function , from information technology to business technology. Colony contends this ch... More >
I've already written about project portfolio management (PPM) twice this week, so I was hugely interested to see a thoughtful post touching on this topic by the always-smart Peter Kretzman on his CT... More >
Earlier this week I shared four common project portfolio management mistakes highlighted by management consultant Vaughan Merlyn in a blog post on The Project Management Hut . As you might have gu... More >
In December I had a fascinating discussion with John Hagel, co-chairman of Deloitte's (cool name alert) Center for the Edge, which appeared on our site as a two-part interview . I also wrote a blog ... More >
I hope I haven't contributed to the apparent perception in some quarters that huge numbers of IT jobs will simply vanish as companies move toward broader use of cloud computing. In July I wrote about... More >
Every time I, or anyone else at IT Business Edge, write about efforts to interest more students in STEM (science, technology, engineering and mathematics) careers, we invariably get comments from fol... More >
Yesterday I wrote a post in which I detailed some of the benefits enjoyed by companies using IT service management , particularly service catalogs, and project portfolio management (PPM). I got a co... More >
Software developers can be extreme people. (Maybe it's all those late night/early morning, Red Bull-fueled code fests.) So it's not surprising there's a variant of agile software development called e... More >
In December I wrote about a study that concluded geeky IT stereotypes can make women feel they don't belong in the world of IT. The researchers who conducted the study aren't the only ones who thin... More >
I don't put a lot of thought into how electricity gets to my house. About the only times I think about it are when the power goes out, plunging my house into darkness, or when my local utility (which... More >
Earlier this week IT Business Edge contributor Don Tennant wrote a post in which he suggested that IT industry groups such as TechAmerica should offer centralized training programs that would help f... More >
It's no secret there are two levels of technical support at most companies: the super-solicitous one offered to executives and the one offered to everyone else. At my last job, the company's single I... More >
When I've written about telecommuting in the past, the discussion has often focused around improving work/life balance, broadening employee recruitment and saving money by reducing real estate. But a... More >
Earlier today I published a post about business process management, sharing some good tips from Gartner and other sources on successful BPM implementations . I offered the tips after noting that man... More >
I recently wrote about the bullish outlook for business process management in 2010 , with jobs site Dice.com reporting growing interest for IT pros familiar with BPM software and an IBM executive pr... More >
It's only been about a month since Google introduced its Nexus One smartphone , seemingly without putting a whole lot of thought into how it would handle customer inquiries about the device. Google... More >
Yesterday I wrote about President Barack Obama's proposed budget for 2011 , which includes a suggestion for federal agencies to use cloud computing technologies to centralize some IT services across... More >
Despite some pretty creative uses of fabric, I've never seen a garment in which one size truly fits all. And I question whether one process-improvement framework will work for every IT organization. ... More >
It's been 2 1/2 years since I wrote a post titled "With 'Community' Content, Sometimes You Get What You Pay For," discussing a not-so-successful promotion by ketchup maker Heinz in which it invite... More >
I'll be honest. When I wrote about last month's summit conference that brought together federal government officials and executives from technology-savvy firms like Southwest Airlines, I wondered i... More >
It's been about two years since I wrote about Gartner's prediction that software-as-a-service could be "a viable alternative" to more traditional outsourcing arrangements for at least some c... More >
A little more than a week ago IT Business Edge contributor Rob Enderle wrote about what he believes is at the core of why Apple is outperforming Microsoft . He mentions Microsoft's lack of focus, wh... More >
I've already yammered about the iPad's not-so-usefulness as a business tool . If I can't multitask, I just can't see using it for work. (That doesn't mean I don't want an iPad for personal use .) I... More >
In October I wrote a post about the unwillingness of many organizations to risk failure . I cited an article by a silicon.com columnist who made the point that a proper project portfolio managemen... More >
Back in 2008, in a post about mashups, I cited some articles in which several experts expressed their belief that emerging technologies would allow business users to create their own applications, wh... More >
Last week I wrote about a couple of time-management applications that purport to help people become more productive by showing them how much time they fritter away on unproductive management of onlin... More >
Is applying business intelligence to data generated by social channels such as Twitter about to become the "next big thing" in enterprise BI? Some folks seem to think so. Earlier this month Dyke Hens... More >
Even in an age where it's possible to collaborate with people across the world, some business processes work best when coworkers are in relatively close proximity to each other. E-mail, instant messa... More >
Agile software development isn't the most polarizing issue I've ever written about. (That "honor" goes to the H-1B visa .) But agile seems to provoke some pretty heated reactions among developers. W... More >
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