Alignment, staffing and culture are often more critical than software and apps
A column by the Toronto Star 's David Olive makes an interesting point about Toyota , the automaker which recently suspended production at five of its North American factories due to problems with ... More >
Being aware of bad habits can sometimes make it easier to jettison them, at least those with no physical addiction involved. I have a bad tendency to interrupt folks when they are speaking, probably ... More >
After all the hoo-ha died down, I've got to give the edge to Moses. The biblical figure, not Apple's Steve Jobs, made the greatest tablet announcement of all time. (Thanks to Twitter users for... More >
Twitter's reaction to Apple's new iPad? It's "stressing right now." (I'm assuming the volume of tweets about Apple's new tablet have something to do with the lack of certain Twitter functionality. Tw... More >
Talk about stories that seem diametrically opposed to each other. Just this morning I read a Computerworld article in which the IEEE-USA, part of the Institute of Electrical and Electronics Enginee... More >
Several months ago I wrote a post in which I encouraged technology vendors and their customers to be more forthcoming with their Enterprise 2.0 success stories . My take: When talking to folks about... More >
Three months ago I wrote a post about some of the cost/quality tradeoffs associated with globalization . I discussed some of the continuing product quality and intellectual property issues with good... More >
Earlier today I wrote about Forrester Research's findings that agile software development is gaining momentum in the enterprise , with nearly half of IT pros saying agile most closely reflected thei... More >
Business today demands speed and flexibility in taking products to market. So companies are increasingly offloading commodity computing services to third parties, who can provide them faster, with mo... More >
Don't think you'll have resistance to the IT infrastructure Library (ITIL)? Think again. While CIOs may be ready to employ ITIL , it may take some convincing to bring others on board. In November wh... More >
I've written before about how a little disagreement can be a good thing for companies. It fosters diverse thinking and should result in a more thorough, and thus better, decision-making process. &n... More >
Earlier this week I wrote about an InfoWorld article in which IT Catalysts President Bob Lewis warned IT departments that position themselves as internal service providers risk being seen as non-s... More >
In November IT Business Edge blogger Rob Enderle wrote about how bad hiring practices can kill a company, using Google as an example. In particular, he knocked Google for asking questions not dire... More >
I know federal CIO Vivek Kundra has both fans and detractors . I've decided I like Kundra's style, although I am still reserving judgment on the substance. Unlike many CIOs, in the government... More >
We knew 2009 was an ugly year for tech employment, thanks to rounds of layoffs at many employers. The list of those cutting jobs was a real tech Who's Who: Microsoft, IBM, Adobe, Yahoo, AOL, AT&... More >
Back in late 2007, IT Business Edge blogger Loraine Lawson wrote about the Amazon Kindle's potential as a buisness tool . Business users who didn't want to lug a laptop could use it to take home doc... More >
If asked to define IT's relationship with the broader business, many folks would probably say IT "serves" the business. The popular ITIL framework espouses the idea of IT creating a catalog from wh... More >
Yesterday I wrote about using mashups to offer business users the ability to do more business intelligence activities with limited assistance from IT. The idea, as espoused by JackBe CTO John Crupi... More >
I've written several times about two seemingly divergent approaches to business intelligence : an enterprise strategy in which all elements of an organization's BI strategy are based on the same tec... More >
Those of you without preteens at home likely won't get this reference, but business intelligence and mashups are the Freddie and Carly of the enterprise. Yesterday Nickelodeon aired a much-pr... More >
I've never been a big fan of business travel. As a non-gambler and a notoriously frugal shopper, Las Vegas holds limited appeal for me. (It's no place for a frugalista.) So I can't say I was sorry to... More >
About two months ago I wrote about federal Chief Performance Officer Jeffery Zients' contention that government "has missed out" on IT-driven productivity gains and service improvements enjoyed by ... More >
Think former home run hitter Mark McGwire's admission that he (gasp!) used steroids is the non-surprise of the year? For followers of the technology market, I'd put Salesforce.com's move to raise up ... More >
In many ways, the battle for technology market share reminds me of professional wrestling, filled as it is with unexpected alliances, double crosses, good guys who turn bad and villains everyone love... More >
It's been almost a year since I shared the experiences of exercise equipment retailer 2nd Wind, which used several software-as-a-service applications to cut its annual IT budget from $670,900 to $2... More >
With the ever-growing amounts of data flowing into organizations, I've always thought the information lifecycle management (ILM) approach makes intuitive sense. (I can't say the same for every techno... More >
A few months ago, I wrote about the brightening outlook of some analysts and other observers, who seemed to think the technology market would begin to rebound in 2010. HP CEO Mark Hurd and Microso... More >
Back in June I wondered whether the relative lack of maintenance fees earned by software-as-a-service providers might have played a part in the failure of SaaS business intelligence provider LucidEr... More >
In my post Friday about the value of social networks and other Enterprise 2.0 collaboration technologies , I cited an IT Business Edge guest opinion written by Advance Consulting's Doug Brockway, wh... More >
Just last week IT Business Edge's Mike Vizard shared thoughts from Dyke Henson, chief marketing officer for business intelligence software provider PivotLink, that in 2010 BI providers will see an i... More >
On our site, as well as other technology sites, you're likely to see comparisons between Google and Microsoft or Google and Apple . But I may be the first to compare Google to Walmart. The ... More >
I don't much like sweeping generalizations, but here's one I think is true: Everyone agrees IT is an integral part of the business, almost any business. Imagine anything getting done at your company ... More >
I dimly remember a conversation I had with IT Business Edge VP Ken Hardin, which he mentions in a blog post from 2008. He wanted to know what kinds of benefits companies were deriving from social net... More >
Back in the summer of 2008, I wrote a post in which I shared the views of several experts that there was no shortage of U.S. workers available to fill tech jobs . A newly issued IT salary report by... More >
In reading the second of IT Business Edge contributor Rob Enderle's series of blog posts "How to Turm Microsoft Around," I found myself heartily agreeing with his point that most tech vendors, in... More >
Just a few weeks ago I wrote about a couple of studies that suggested employee engagement was more directly tied to a company's success than previously believed. So, should employers worry a... More >
A month ago I wrote about how India's Wipro, Russia's Luxoft and other offshore service providers were moving away from traditional effort-based outsourcing pricing structures and more toward outco... More >
If you read my post yesterday on the shifting landscape for IT professionals, you'll see companies are an attack by proxy centered around what I am calling the Three Ps: people (managing vendor rel... More >
With social channels, as with most everything else, you trust folks you know more than those you don't. But here's a funny thing: You can develop pretty close relationships with people via social c... More >
Many of us have probably suffered through the kind of abysmal customer service experience Chris Curran relates on his CIO Dashboard blog. He and a business partner were shuffled from an airport c... More >
It's been nearly three years since Google played an April Fool's joke on us gullible media types and other Google rumor mongers by telling us it had discovered a way to access the Internet through ... More >
To rip off a famous advertising slogan from General Motors , the IT jobs of the next decade and beyond won't be your father's IT jobs. Or for that matter, your existing IT jobs. One company... More >
Along with all of my usual New Year's resolutions, like getting more exercise and practicing better time management, I think I'll resolve to use the company wiki more in 2010. I wrote about h... More >
I don't need Harvard researchers to tell me brain function can begin to decline in our 40s . I live it every day. I find it more difficult all the time to remember what I read, a pretty big problem ... More >
Back in November I wrote a post describing some ways CIOs could overcome the all-too-common perception that IT is a black hole of spending that sucks up lots of dollars with little tangible value to ... More >
Lots of bloggers are closing out 2009 and readying for 2010 by publishing lists of their most popular posts, based on page views. Since I've got a conformist streak a mile wide (and because I wanted ... More >

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