Newsletters Welcome, Guest Log In | Register
Blogs:

Ann All

Business of Tech

Alignment, staffing and culture are often more critical than software and apps

About this Blogger RSS

Subscribe

Sign up now and get the best business technology insights direct to your inbox.

  • Daily Edge
  • CTO Edge Update
  • Business Tools & Templates
  • Aligning IT & Business Goals
  • Maximizing IT Investments

Previous Next

Ann All

January 2010

January 29, 2010

Did Lean Manufacturing Contribute to Toyota Recall?

A column by the Toronto Star 's David Olive makes an interesting point about Toyota , the automaker which recently suspended production at five of its North American factories due to problems with ... More >

January 28, 2010

Seeing Is Believing: Time Management Services Worth a Try

Being aware of bad habits can sometimes make it easier to jettison them, at least those with no physical addiction involved. I have a bad tendency to interrupt folks when they are speaking, probably ... More >

iPad for Business? Not Without Multitasking

After all the hoo-ha died down, I've got to give the edge to Moses. The biblical figure, not Apple's Steve Jobs, made the greatest tablet announcement of all time.   (Thanks to Twitter users for... More >

January 27, 2010

Apple's iPad: Looks So Amazing, Even This Neo-Luddite Wants One

Twitter's reaction to Apple's new iPad? It's "stressing right now." (I'm assuming the volume of tweets about Apple's new tablet have something to do with the lack of certain Twitter functionality. Tw... More >

U.S. Engineering Jobs, Present and Future

Talk about stories that seem diametrically opposed to each other. Just this morning I read a Computerworld article in which the IEEE-USA, part of the Institute of Electrical and Electronics Enginee... More >

Some Enterprise 2.0 Success Stories

Several months ago I wrote a post in which I encouraged technology vendors and their customers to be more forthcoming with their Enterprise 2.0 success stories . My take: When talking to folks about... More >

Is It Time for U.S. Companies to Reinvest in Domestic Manufacturing?

Three months ago I wrote a post about some of the cost/quality tradeoffs associated with globalization . I discussed some of the continuing product quality and intellectual property issues with good... More >

January 26, 2010

Mozilla Takes Hybrid Approach to Agile Software Development

Earlier today I wrote about Forrester Research's findings that agile software development is gaining momentum in the enterprise , with nearly half of IT pros saying agile most closely reflected thei... More >

Agile Software Development Gains Momentum in Enterprise

Business today demands speed and flexibility in taking products to market. So companies are increasingly offloading commodity computing services to third parties, who can provide them faster, with mo... More >

January 25, 2010

How to Overcome Resistance to ITIL

Don't think you'll have resistance to the IT infrastructure Library (ITIL)? Think again. While CIOs may be ready to employ ITIL , it may take some convincing to bring others on board. In November wh... More >

January 22, 2010

Decisions More Democratic in Collaborative Enterprise

I've written before about how a little disagreement can be a good thing for companies. It fosters diverse thinking and should result in a more thorough, and thus better, decision-making process. &n... More >

Pros and Cons of Chargebacks

Earlier this week I wrote about an InfoWorld article in which IT Catalysts President Bob Lewis warned IT departments that position themselves as internal service providers risk being seen as non-s... More >

Interview Should Test Candidate's Cultural 'Fit'

In November IT Business Edge blogger Rob Enderle wrote about how bad hiring practices can kill a company,   using Google as an example. In particular, he knocked Google for asking questions not dire... More >

January 21, 2010

I Like Vivek Kundra's Open Government Style

I know federal CIO Vivek Kundra has both fans and detractors . I've decided I like Kundra's style, although I am still reserving judgment on the substance.   Unlike many CIOs, in the government... More >

2009 a Big Year for Tech Layoffs, but 2010 Looks Better

We knew 2009 was an ugly year for tech employment, thanks to rounds of layoffs at many employers. The list of those cutting jobs was a real tech Who's Who: Microsoft, IBM, Adobe, Yahoo, AOL, AT&... More >

Amazon Kindle: Will There Be Business Apps for That?

Back in late 2007, IT Business Edge blogger Loraine Lawson wrote about the Amazon Kindle's potential as a buisness tool . Business users who didn't want to lug a laptop could use it to take home doc... More >

January 20, 2010

IT Can't Be a Service Provider and a Partner Too

If asked to define IT's relationship with the broader business, many folks would probably say IT "serves" the business. The popular ITIL framework espouses the idea of IT creating a catalog from wh... More >

Effective BI Needs Homegrown Blend of Business, IT

Yesterday I wrote about using mashups to offer business users the ability to do more business intelligence activities with limited assistance from IT. The idea, as espoused by JackBe CTO John Crupi... More >

January 19, 2010

Departmental vs. Enterprise BI: Not an Either/Or Question

I've written several times about two seemingly divergent approaches to business intelligence : an enterprise strategy in which all elements of an organization's BI strategy are based on the same tec... More >

BI, Mashups Are So Right for Each Other

Those of you without preteens at home likely won't get this reference, but business intelligence and mashups are the Freddie and Carly of the enterprise.   Yesterday Nickelodeon aired a much-pr... More >

January 15, 2010

CES 2010 for the Business User

I've never been a big fan of business travel. As a non-gambler and a notoriously frugal shopper, Las Vegas holds limited appeal for me. (It's no place for a frugalista.) So I can't say I was sorry to... More >

Feds Seek Tech Advice from Private Industry

About two months ago I wrote about federal Chief Performance Officer Jeffery Zients' contention that government "has missed out" on IT-driven productivity gains and service improvements enjoyed by ... More >

January 14, 2010

Salesforce.com's Fund Raising Points to 2010 as Year of SaaS Acquisition

Think former home run hitter Mark McGwire's admission that he (gasp!) used steroids is the non-surprise of the year? For followers of the technology market, I'd put Salesforce.com's move to raise up ... More >

IBM's Panasonic Deal Latest Blow in Battle Royal for Cloud Collaboration Title

In many ways, the battle for technology market share reminds me of professional wrestling, filled as it is with unexpected alliances, double crosses, good guys who turn bad and villains everyone love... More >

January 13, 2010

SaaS Helps Company with Cost Cuts, App Consolidation

It's been almost a year since I shared the experiences of exercise equipment retailer 2nd Wind, which used several software-as-a-service applications to cut its annual IT budget from $670,900 to $2... More >

Cloud Data Storage: It'll Still Cost You, So Give It Some Thought

With the ever-growing amounts of data flowing into organizations, I've always thought the information lifecycle management (ILM) approach makes intuitive sense. (I can't say the same for every techno... More >

January 12, 2010

Forrester: IT Spending Slump 'Unofficially Over'

A few months ago, I wrote about the brightening outlook of some analysts and other observers, who seemed to think the technology market would begin to  rebound in 2010. HP CEO Mark Hurd and Microso... More >

New Customers vs. Churn: SaaS Opportunity or Problem?

Back in June I wondered whether the relative lack of maintenance fees earned by software-as-a-service providers might have played a part in the failure of SaaS business intelligence provider LucidEr... More >

Companies Move Slowly on Social Networks

In my post Friday about the value of social networks and other Enterprise 2.0 collaboration technologies , I cited an IT Business Edge guest opinion written by Advance Consulting's Doug Brockway, wh... More >

January 11, 2010

Survey Respondents Tap SaaS as BI Trend, Social Data Not So Much

Just last week IT Business Edge's Mike Vizard shared thoughts from Dyke Henson, chief marketing officer for business intelligence software provider PivotLink, that in 2010 BI providers will see an i... More >

Nexus One and Google's Customer Service Fail

On our site, as well as other technology sites, you're likely to see comparisons between Google and Microsoft or Google and Apple . But I may be the first to compare Google to Walmart.   The ... More >

Six Reasons the Business Doesn't See IT as a Partner

I don't much like sweeping generalizations, but here's one I think is true: Everyone agrees IT is an integral part of the business, almost any business. Imagine anything getting done at your company ... More >

January 8, 2010

How Much Value in Enterprise 2.0 Collaboration Tools?

I dimly remember a conversation I had with IT Business Edge VP Ken Hardin, which he mentions in a blog post from 2008. He wanted to know what kinds of benefits companies were deriving from social net... More >

AFL-CIO Report Takes Critical Look at H-1B Visa Program

Back in the summer of 2008, I wrote a post in which I shared the views of several experts that there was no shortage of U.S. workers available to fill tech jobs . A newly issued IT salary report by... More >

IT Must Transform Itself from Provider to Adviser

In reading the second of IT Business Edge contributor Rob Enderle's series of blog posts "How to Turm Microsoft Around,"   I found myself heartily agreeing with his point that most tech vendors, in... More >

January 7, 2010

With Job Satisfaction on Wane, IT Employers May Lose Workers

Just a few weeks ago I wrote about a couple of studies that suggested employee engagement was more directly tied to a company's success than previously believed.   So, should employers worry a... More >

SaaS, BPO Convergence: What About SLAs?

A month ago I wrote about how India's Wipro, Russia's Luxoft and other offshore service providers were moving away from traditional effort-based outsourcing pricing structures and more toward outco... More >

January 6, 2010

IBM, Others Bullish on BPM for 2010

If you read my post yesterday on the shifting landscape for IT professionals, you'll see companies are an attack by proxy centered around what I am calling the Three Ps: people (managing vendor rel... More >

CIOs, Don't Knock Twitter if You Haven't Tried It

With social channels, as with most everything else, you trust folks you know more than those you don't. But here's a funny thing: You can develop pretty close relationships with people via social c... More >

January 5, 2010

Why Most Customer Service Sucks

Many of us have probably suffered through the kind of abysmal customer service experience Chris Curran relates on his CIO Dashboard blog. He and a business partner were shuffled from an airport c... More >

Google Is Up Your A**

It's been nearly three years since Google played an April Fool's joke on us gullible media types and other Google rumor mongers by telling us it had discovered a way to access the Internet through ... More >

Demand for Traditional IT Skills Takes a Dive

To rip off a famous advertising slogan from General Motors , the IT jobs of the next decade and beyond won't be your father's IT jobs. Or for that matter, your existing IT jobs.   One company... More >

January 4, 2010

Resolved: Improve Wiki Use in 2010

Along with all of my usual New Year's resolutions, like getting more exercise and practicing better time management, I think I'll resolve to use the company wiki more in 2010.   I wrote about h... More >

Remember the 'Team' in IT/Business Teamwork

I don't need Harvard researchers to tell me brain function can begin to decline in our 40s . I live it every day. I find it more difficult all the time to remember what I read, a pretty big problem ... More >

Accuracy Counts When Determining TCO

Back in November I wrote a post describing some ways CIOs could overcome the all-too-common perception that IT is a black hole of spending that sucks up lots of dollars with little tangible value to ... More >

January 1, 2010

2009's Most-Read Posts

Lots of bloggers are closing out 2009 and readying for 2010 by publishing lists of their most popular posts, based on page views. Since I've got a conformist streak a mile wide (and because I wanted ... More >

Service Oriented Architecture (SOA)

Service-Oriented Architecture is the catalyst that allows today’s companies to respond to business demands faster and more effectively than ever.

Decision Management

Applications, management tools and industry advice on how to optimize your data for better business decisions.

Greening IT with Server Consolidation

Learn how virtualization reduces the TCO of managing your date, while contributing towards your sustainability efforts.

Cost Cutting through Server Consolidation

Products, management tools, and industry insights that enhance the value of virtualization for your business.