Alignment, staffing and culture are often more critical than software and apps
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In May I wrote about the social media guidelines that Wall Street Journal parent Dow Jones issued to its employees, making the point that they were about control rather than collaboration. I agreed... More >
Earlier this month I shared what I thought was an interesting sentiment from the founder of a company that sold a software-as-a-service business intelligence application that SaaS vendors needed to ... More >
About a month ago, I wrote a post in which I tried to convey some of the long-running angst about the role IT can and should play at most companies, especially the responsibilities of the CIO. In the... More >
When IT Business Edge reported Oracle's latest earnings , which were down but nonetheless beat Wall Street's expectations, it cited a San Jose Mercury News story that said, essentially, that Oracl... More >
People often mention Apple in the same breath as Google. Eric Schmidt, Google's CEO, is famously an Apple board member, which recently attracted the unwanted attention of the Federal Trade Commissio... More >
Like many folks, I find it tough to focus on work on Fridays. It's an even bigger challenge than usual today, thanks to the Goverment Technology story sent to me in response to a call for sources f... More >
It's not you, Twitter. It's me. Or maybe it is you, at least a little. I've been on Twitter for several months now and still haven't warmed to it. For me, it's like dating a handsome, smart gu... More >
Any tenous investor confidence in technology stocks took a dive yesterday, as the World Bank said it expected the global economy to shrink 2.9 percent this year, an increase over the 1.7 percent co... More >
The troubled economy is leading lots of companies to reassess their business and conclude they need to make changes to survive. This self-examination trend may not be a good thing for offshore servic... More >
By most accounts, Vineet Nayar sounds like a very smart man. In a recent interview with BusinessWeek , for example, the CEO of HCL Technologies speaks of the importance of helping the outso... More >
Yesterday I wrote a post about eliminating waste in IT operations, noting that while cutting fat should always be something IT shops aspire to do, it becomes an imperative in budget-constrained times... More >
Next to keeping their jobs , one of the things that most IT folks want to do is save their employers money. And yes, maybe the latter can help with the former. When companies are forced to eliminate... More >
Cloud-based collaboration tools are becoming downright common. Yesterday I wrote about Adobe.com , a just-out-of-beta offering from Adobe, which joins similar solutions from Google, Microsoft, IBM, ... More >
It's beginning to look as if collaboration is truly the cloud's killer app , I wrote last month. (Although commodity back-office applications such as payroll may give collaboration a run for its mon... More >
At its heart, cloud computing is a variant of outsourcing. Whether you outsource development resources (middleware-as-a-service), a full-fledged development platform (platform-as-a-service or PaaS) a... More >
IT Business Edge recently featured a couple of stories involving U.S. companies moving their previously offshored call center jobs back to the U.S. , notably Delta Air Lines and United Airlines. (It... More >
Practically since the CIO role was introduced, there's been an ongoing debate about what CIOs do. Just last month, at the MIT Sloan CIO Symposium, several attendees opined it was time to come up wit... More >
With all of the acronyms and buzzwords in the technology sector, it's no wonder that folks find emerging concepts confusing, especially nebulous ones like cloud computing. I got a bit bogged down mys... More >
Comedy Central's Stephen Colbert cut to the chase when he recently interviewed Twitter co-founder Biz Stone. Shortly after promising to ask Stone about "every mundane detail about every moment of h... More >
I'm a former print journalist who's been working more or less exclusively online for about a dozen years. (Yeah, I'm old.) Several other print veterans work at IT Business Edge. All of us have friend... More >
The headline on one of my recent articles asked: Big vs. Small BI : Which Set of Returns Is Right for Your Company? It was a trick question, of course, since the answer is "both." Many compan... More >
Pushing too hard for steep discounts in outsourcing contracts is a no-no, as we at IT Business Edge point out time and time again. It often gets you fewer services or ones of lower quality, as seve... More >
Earlier this week I wrote about how the recession will likely contract spending on RFID -- and more broadly, on any technologies deemed discretionary. Reader Patrick Sweeney left a comment in which... More >
More than ever, folks are abandoning traditional venting venues like company Web sites and call centers to air complaints in the wider Web. Whether it makes them feel better or they actually get resp... More >
The recession and discretionary IT spending just don't mix. Discretionary spending cuts are one of three strategies that companies use to narrow the growing gap between demand for IT services and I... More >
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