Alignment, staffing and culture are often more critical than software and apps
Sign up now and get the best business technology insights direct to your inbox.
I just wrapped a story on corporate blogging and the role it plays in broader social media strategies. Intel, Dell, Lenovo and SAP were among the companies that generously shared insights for the sto... More >
I've always been perplexed by the various process improvement frameworks floating around the business world. There's Six Sigma, Lean, balanced scorecard, COBIT, ITIL. And that's only a few of them. C... More >
With no one certain just how bad the swine flu outbreak is going to get, and folks increasingly talking about a pandemic, the flu is landing some blows on an already unsteady economy. Service and t... More >
For the past year or two, much of the buzz around business intelligence has been about "enterprise strategy," often facilitated by a "platform approach." Many observers predicted more companies might... More >
In regard to pricing, Indian outsourcing companies are now in an uncomfortable position. They are damned if they do (lower prices) and damned if they don't. Earlier this week, I wrote a post i... More >
Just yesterday, I wrote about Google's efforts to involve users more directly in product development via its Google Labs site, by adding new features such as an RSS feed, an iGoogle widget, and the a... More >
A couple of consulting companies recently advised businesses not to neglect spending on innovation when times are tough. This makes intuitive sense. Companies that slow or even halt such initiatives ... More >
Even in good times, offshoring is a political hot potato. It's a sizzling spud these days, thanks to an unsteady economy in which lots of North American companies are laying off workers in numbers no... More >
Back in October 2007, during an interview with AMR Research analyst Robert Bois , I asked him about his company's findings that 25 percent of CRM software licenses typically go unused at companies. ... More >
Amazon found itself in a firestorm of unwanted publicity after gay and lesbian-themed books suddenly dropped from its sales charts over the weekend. Much of the coverage took a moral angle, with ma... More >
Just last week, IT Business Edge ran a short item highlighting Hackett Group research that urges organizations to balance their short- and long-term planning objectives to ensure that they leave roo... More >
Saugatuck Technology VP Mark Koenig made an interesting point in our recent interview about Web 2.0 technologies, that companies may need to take a "playground approach," in which employees are enc... More >
Much of the "Google vs. Microsoft" noise, a perenially popular story line in the technology press, has died down in recent months. Maybe people just got tired of it. Maybe folks are too focused on br... More >
Software-as-a-service vendors like to compare their solutions to traditional on-premise software, stressing how much easier and less expensive it is to deploy SaaS. And who can blame them? This is a ... More >
There are lots of litmus tests used to determine the severity and probable length of the recession, most of them related to spending and/or employment. One being watched with interest by the tech ind... More >
As someone who just went through a sweeping redesign of a corporate Web site, I know firsthand that technology can be frustrating. We found lots of bugs during testing. But you know what? Most of the... More >
With texting, Twitter, Facebook and other emerging channels for communication entering our lives, it's not surprising that many of us are abandoning some existing channels to make room for them. And ... More >
I am fascinated by research that attempts to prove just how productive people are on the job. I think it's notoriously difficult to attach numbers to this. Most studies focus on how much time people ... More >
Social computing technologies (the kind of stuff we typically refer to as Web 2.0) are standing at the same crossroads as many other technologies before them. Will they fundamentally transform the wa... More >
Data manipulation strategies that make data stores more manageable and reduce the need for storage capacity and its associated costs.
Data-loss prevention tactics, technologies and best practices to protect your sensitive and valuable company data.
Mobile computing solutions, tips, and expert commentary that increases the usability and bottom-line benefits of your mobile computing assets.
Applications that mid-sized businesses can use to improve operational efficiency, accelerate growth, and maintain profitability.