Alignment, staffing and culture are often more critical than software and apps
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IT Business Edge blogger Loraine Lawson wrote about Atlas , a tool that worked with IBM's Lotus Connections to illustrate users' social connections and the relationships among those connections, bac... More >
I wrote recently about the necessity for CRM (and other enterprise applications, for that matter) to generate quantifiable value for companies. With the current economic conditions, technology buye... More >
A story I wrote about Google's new reseller program for its Google Apps Premier Edition (GAPE) went live on our site yesterday.GAPE costs $50 a year per user, while the Standard Edition of Google A... More >
The idea of chargebacks, making users and departments pay for their use of IT resources, is an old idea gaining new interest as CIOs look for ways to control costs. Using a chargeback model adds tr... More >
No big surprise in the news that nine out of 10 U.S. companies have implemented cost-cutting strategies . You know, other than what's the deal with the remaining 10 percent? The most popular ... More >
Those of us with an envious bent sometimes find it tough to take when Fortune comes out with its annual list of the 100 Best Companies to Work for . After all, who wouldn't covet appreciation lett... More >
With IT jobs clearly now among those at risk due to broad economic troubles, tech pros want to know what they can do to improve their odds of remaining employed. One possibility: Play up project ma... More >
A while back, I spoke to Charles Aird, a senior managing director for PricewaterhouseCoopers , to glean his insights on outsourcing for the coming year. Not surprisingly, much of what he told me rel... More >
Not too long ago, I shared a list of business intelligence best practices from Gartner. The analyst firm produces consistently excellent research on BI, which is why an InfoWorld article on its ... More >
In May I interviewed Geraldine Fox from Compass Management Consulting, who warned that outsourcing customers too focused on saving money up front might end up paying more than expected over the lif... More >
Seeing as how I just wrote about the growing popularity of such money-saving measures as unpaid furloughs and mandatory pay cuts , many tech pros may look back on 2008 as a pretty good year. ... More >
One of the nagging worries that has many companies on the fence about software-as-a-service is security. Many of those who are interested in the cost savings and business flexibility of SaaS still st... More >
Are furloughs and pay cuts the new layoffs? It's starting to look that way. Two weeks ago I wrote about companies looking for ways to reduce their operational costs in an effort to avoid or ... More >
Customer service in retail stores is a real crap shoot. Sometimes you get an informed employee who is able to quickly, easily and cordially help you make a purchasing decision or solve a problem. Som... More >
Back in November, I wrote about the increasingly pessimistic outlooks on tech spending from industry analysts such as Gartner and Forrester Research. As the economy just kept getting worse, they all ... More >
Earlier this year, we reported on the European Union's efforts to convince women that a job in IT could be "very sexy indeed." Interesting, sure. But sexy? I admit I had my doubts. Bu... More >
Outsourcing giant Satyam last week was dubbed "India's Enron" after powerful chairman Ramalinga Raju resigned in disgrace, admitting he had cooked the company's books for years. Because of S... More >
Like just about everyone else, we are watching our spending here at IT Business Edge. So we didn't have a reporter on the ground at the just-concluded Consumer Electronics Show in Las Vegas. And we... More >
When I wrote about last year's list of Ten Best Designed Intranets from Nielsen Norman Group, the big story was the increasing numbers of companies incorporating Web 2.0 elements into their intrane... More >
President-elect Barack Obama is often portrayed as one of the first elected officials to truly embrace technology, thanks to his plan to appoint the nation's first-ever chief technology officer and ... More >
Just last week I wrote about companies employing cost-cuttting measures such as across-the-board salary reductions or shorter work weeks to avoid or at least minimize layoffs. In that spirit... More >
Just as I was wrapping a story on companies at which most software applications are delivered as a service, a colleague sent me an item by ZDNet 's Larry Dignan that echoes a point made by a coupl... More >
A recent Forrester Research study may have many companies wondering whether they should bother with corporate blogs. But whether or not you decide to maintain a blog presence, rest assured that man... More >
Earlier this week I wrote about the possibility of companies employing such tactics as across-the-board salary cuts or shorter work weeks in an effort to avoid mass layoffs and keep employees on th... More >
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