Newsletters Welcome, Guest Log In | Register
Blogs:

Ann All

Business of Tech

Alignment, staffing and culture are often more critical than software and apps

About this Blogger RSS

Subscribe

Sign up now and get the best business technology insights direct to your inbox.

  • Daily Edge
  • CTO Edge Update
  • Business Tools & Templates
  • Aligning IT & Business Goals
  • Maximizing IT Investments

Previous Next

Ann All

December 2007

December 31, 2007

State of IT Staffing: the Good, the Bad and the Uncertain

While U.S. consumer confidence inched up a bit this month, consumers' overall outlook is generally pretty "dismal," according to the Conference Board's director of consumer research.   A simil... More >

Acer Hopes Inexpensive Laptops Will Win SMBs

Earlier this year, Acer's chairman made some pretty big predictions about the potential growth of his company's business -- so big (a possible increase in sales of 70 percent) that it seemed like w... More >

December 28, 2007

Cognos Moves Forward with Mobile BI

Back in May, I blogged about an application from business intelligence vendor Cognos that could deliver BI data directly to BlackBerry handhelds. I cited optimistic forecasts regarding the growth of ... More >

Color Intel Exec Angry over EU's Blue Card Proposal, U.S. Inaction on Immigration

Craig Barrett, chairman of Intel, minces few words in his opinion piece regarding the European Union's so-called Blue Card.   In the piece, which was recently published in The Washington Post... More >

December 27, 2007

Does Self-Service Technology Displace Workers?

Much of the ire over American job losses is directed at U.S. companies that choose to outsource work to other countries or at companies that apparently use instruments like H-1B visas to employ f... More >

Can SMBs Benefit from Blogging?

For a business of any size, the value proposition of blogging can be pretty squishy . Though marketing is the reason cited by most businesses for blogging, actual sales generated from such activity ... More >

Stress, Related Problems on Rise in India's Outsourcing Industry

I blogged back in September about the rise of Western-style ills like stress, depression and heart disease among workers in India's outsourcing industry.   The problem is an increasingly seri... More >

December 26, 2007

Still a Horse Race as Social- Networking Sites Jockey for Position

<body><p>Back in September, I blogged about the <strong><a href=" http://www.itbusinessedge.com/blogs/tve/?p=199" title=" Social Networks: The Few vs. the Many">proliferation... More >

December 21, 2007

NetSuite IPO Shows Acceptance of SaaS Model for ERP

This week's NetSuite IPO has reawakened interest in using software-as-a-service to deliver enterprise resource planning (ERP) to SMBs that can't afford pricey ERP suites from Oracle and SAP.   Y... More >

Slowdown, Schmodown, Say Indian Outsourcers

The U.S. market for outsourcing has been soft most of this year, as I blogged in April , and in August and again in October . Economic uncertainty is leading American companies to scale back their... More >

December 20, 2007

Outside Eyes Can Help SMBs Broaden Their Tech Vision

When it comes to budget planning, SMBs are often so focused on immediate spending needs that they find it difficult to look very far into the future.   They would do well to broaden their vision... More >

Can Virtual Assistants Solve Real Customer Service Issues?

One of the biggest advantages enjoyed by human salespeople is that they can see a look of confusion on a shopper's face -- and, in theory, offer to help. Your PC, in contrast, just sits there no matt... More >

December 19, 2007

Is Google's Culture a Strength or a Weakness?

With Google's stock price in the $700 range as of today, it's kind of hard to find fault with the company's business. Yet that is exactly what the New York Times does in this recent piece .   T... More >

New Tool Helps Companies Tackle Facebook Security Issues

Many companies view Facebook with distrust -- or even attitudes approaching downright hostility, as evidenced by the Facebook bans imposed by Credit Suisse and other businesses.   It's hard to... More >

CRM Complexity a Big Problem for SMBs

User adoption is a vexing issue for just about every type of enterprise software. Indeed, a recent post by blogger Khoi Vin set off a flood of comments in the blogosphere, much of it from folks fr... More >

December 17, 2007

Can BI Help Public Sector Make Better Tech-Buying Decisions?

Despite an ostensible desire to modernize their services, public-sector agencies appear to struggle with such basic technology concepts as data security and data transparency. They are known more f... More >

IBM Rings up Outourcing Business with Indian Telecoms

As U.S. demand for outsourcing softens , Indian service providers like Wipro and Infosys are looking to Europe and other markets to boost their business.   Oddly enough, they may be missing a s... More >

December 13, 2007

CIO Is Role with the Changes in '08

If you are looking for some interesting food for thought, there's a veritable feast in CIO.com's annual State of the CIO survey.   ZDNet blogger Larry Dignan does a good job of condensing the... More >

Big Open Source Push Is Wrong Strategy for SMBs

The prevailing wisdom is that SMBs want technology solutions that are both inexpensive and simple. And that may be a sticking point when it comes to SMB adoption of open source software, opines blo... More >

December 12, 2007

Georgia Outsourcing Government IT

Georgia Gov. Sonny Perdue blasted his state's performance in announcing his decision to consolidate the 11 agencies that account for the bulk of the state's tech spending, creating a Georgia Technol... More >

Wipro to Provide Educational Opportunities for U.S. Workers

We blogged in August about the plans of Indian outsourcing provider Wipro to locate a software development facility in metro Atlanta . With more details about the deal emerging, it sounds as if Wipr... More >

SMBs Close 2007 with Strong Tech Spending

As I blogged last month, lots of SMBs anticipate business growth in the coming year , with 45 percent of companies with fewer than 1,000 employees saying they expect growth of at least 10 percent, a... More >

UPS Trafficks in Business-Process Optimization

Toyota has long been considered the king of the optimized business process , with its emphasis on continual improvement and eliminating inefficiency. The auto manufacturer also makes good use of tec... More >

December 11, 2007

Perception, Reality and Project Management

Poorly managed IT projects seem to be about as common in many companies as purloined food and other office refrigerator "issues." But how serious are these problems, really?   It's tough to sa... More >

SMBs Will Help Tech Resellers Weather Economic Uncertainty

Rising energy costs, the U.S. subprime mortgage crisis and other economic factors are putting a damper on business technology spending plans, say industry analysts. Gartner, Forrester Research and ID... More >

Like Other Pharma Giants, Eli Lilly Looking Offshore for R&D

I just blogged Friday about the pharmaceutical industry's increasing willingness to outsource research and development . A story from in-Pharma Technologist.com provides further proof of the trend.... More >

December 10, 2007

Boeing Is Latest Company to Learn Importance of Outsourcing Management

The global economy allows companies to take the best-of-breed concept to tremendous lengths -- sourcing parts and labor from virtually anywhere in the world to get the desired combination of low cost... More >

Is Speed the Thing for SMB Broadband?

To hear broadband providers tell it, the speed's the thing. But the reality appears to be different -- at least for SMB users.   According to a survey of 447 SMBs conducted by UK Online, speed... More >

Who's Afraid of Autonomic Computing?

On the one hand, IBM's decision to compare autonomic computing to a human body's nervous system, with the ability to heal itself, seems like a stroke of marketing genius. On the other hand, that desc... More >

December 7, 2007

British Airways Test Piloting Web 2.0 Technologies

Some companies are downright conflicted about Web 2.0. While a character on one shoulder whispers that emerging technologies can boost efficiency and drive innovation, one on the other shoulder warns... More >

Dell Is Convert to Retail Religion

Dell has certainly found the retail religion. The PC maker, which once shunned retail outlets to build a business model  around direct sales to customers, is now lining up distribution deals with ret... More >

Pharma Companies Step up Outsourcing

It's a bitter pill for U.S. pharmaceutical companies to swallow.   With the increasing economic burden of health care costs, they will be hard pressed to maintain their high-price, high-margin b... More >

December 6, 2007

As SMB Spending Rises, so Does Vendor Interest

One of the most interesting nuggets of information in IDC's new report on projected technology spending for 2008, as related in this News.com article , is its prediction that tech vendors will aggre... More >

SAP's Line in the CRM Sand: SaaS vs. 'Closed Loop'

In an effort to drum up more interest in its CRM software, introduced in 2006, SAP is revamping it with a new interface modeled on Google's iGoogle portal application, which lets users populate a h... More >

December 5, 2007

Is China's Economy a Boom or a Bubble?

Like other observers, we have been watching China's burgeoning economy and its efforts to move up the offshore value chain, from a destination for low-cost manufacturing to one that performs software... More >

Some Workers Cling to Their Cubicles

Following up on yesterday's blog about tech companies that are experimenting with cubicle-less office layouts, it turns out that a lot of workers sound less than excited about the concept.   S... More >

Will SMBs Buy into Facebook?

Even as Facebook faces growing heat over its Beacon feature , which essentially turns folks into (possibly unwitting) promoters for the goods and services they purchase, Forbes reports that the si... More >

Intranets, with a Google Spin

Yesterday we blogged about companies that are adding Web 2.0 technologies to their intranets in an effort to make them more useful and user-friendly -- and one company that has abandoned its intran... More >

December 4, 2007

What Corporate Intranets Can Learn from Facebook

While we are not fans of adding Web 2.0 technologies to existing enterprise applications for the simple sake of doing so, we are beginning to see all kinds of innovative, business uses of Web 2.0. &n... More >

Does Thinking Outside the Cubicle Promote Collaboration?

At the risk of seeming cubicle-obsessed (since we've blogged about them twice in the past few weeks), we found another interesting item that we can't resist passing along.   One of our blogs men... More >

December 3, 2007

Entrepreneurs Making Bangalore an 'Incipient Silicon Valley of the East'

A while back, we blogged about employees of India's outsourcing industry becoming pretty stressed out due to heavy workloads, odd hours and other factors. Now some of them are choosing a different ... More >

Will BI Buying Spree Benefit Pureplays?

As the number of business intelligence pureplays dwindle , with SAP's acquisition of Business Objects and IBM's purchase of Cognos, the remaining BI specialists not surprisingly are rushing to put a... More >

More SMBs Selling Stuff Online, Says IDC

While many time-starved consumers forgo small retail stores for "one-stop shopping" at Wal-Mart or other big-box retailers, the Internet lends itself well to virtual browsing and buying. Someone who ... More >

Service Oriented Architecture (SOA)

Service-Oriented Architecture is the catalyst that allows today’s companies to respond to business demands faster and more effectively than ever.

Greening IT with Server Consolidation

Learn how virtualization reduces the TCO of managing your date, while contributing towards your sustainability efforts.

Mobile Management

Answers to the ongoing challenges of the mobile office: to work anywhere, securely and efficiently.

Database Management

Data management tips and techniques that insure ease of access, comprehensive security and absolute privacy for your invaluable company information.