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Ann All

November 2007

November 30, 2007

Do Squeaky Business Wheels Get the IT Grease?

Is it true, as the cliche says, that squeaky wheels get the grease?   It can sure seem that way to IT departments, writes blogger Neil Macehiter on IT-Director.com . He cites a blog by Steve Jo... More >

GPS-Enabled Employee Monitoring: Big Brother, Better Business or Both?

So what's your take on using GPS-enabled devices to monitor employees? Is it Big Brother, better business or both?   IT Business Edge recently interviewed an executive from Xora, a provider of G... More >

SMBs Shouldn't Fear BI

As we've blogged before, SMBs are just as interested in business intelligence as their larger counterparts. And some experts think that the flurry of acquisitions under way in the BI sector will c... More >

November 29, 2007

IBM Sametime Refresh Includes Version for SMBs

Instant messaging is our chief means of communicating with each other at IT Business Edge -- far surpassing e-mail and the phone and running just about even with face-to-face conversations. One of th... More >

Breaking Down Boundaries Between Business, IT

It's fairly common knowledge that the best way to learn something -- really learn it -- is to immerse yourself in it as completely as possible. A friend of mine went to France for a semester in colle... More >

November 28, 2007

SaaS: It's Not Just About the Money

Buying technology in many ways isn't so different from buying other goods and services. We consumers tend to be lured -- at least initially -- by low price. But we generally won't stick with somethin... More >

Thanks to Increasing Options, Web Is the New Desktop

OK, call us cynical.   It's clearly no coincidence that the company featured in this Baseline story reporting a highly positive experience with Google Apps is Capgemini, the services provider ... More >

November 27, 2007

BPO + SaaS = Business Services

As offshore business process outsourcing (BPO) firms look to expand their business models, they are reportedly angling to make acquisitions , especially in geographies with growing demand for outso... More >

Software Licensing Problems, with an Outsourcing Twist

It's no secret that traditional software licensing models are under pressure from a variety of newer options such as software-as-a-service and open source software. And that many vendors see such o... More >

Intuit's Homestead Buy to Broaden SMB Appeal Beyond Accounting

Intuit's Quicken and Turbo Tax products are associated largely with consumers, but the company has been a hit with SMBs as well. A Yankee Group report from the spring of 2006 found that its QuickBook... More >

Should CIOs Play Down IT Part of the Job?

We've blogged several times in the recent past about CIOs' struggle to remain relevant in a fast-changing business environment. We've noted a number of worrisome trends that suggest that the image ... More >

November 26, 2007

Immigration Is Tricky Issue for Presidential Candidates

We blogged back in July about how outsourcing was becoming a key issue of the 2008 presidential election . Immigration -- both legal and illegal -- was still in the headlines following the defeat of... More >

These Cube Dwellers Might Like Wide, Open Spaces

Just last week we blogged about the ongoing debate surrounding the so-called super-cubicle concept, in which all employees -- including managers -- work in a single, open environment rather than la... More >

SMBs Being Unfairly Targeted for Violating Software Licensing Agreements?

Are small businesses unfairly targeted by the Business Software Alliance (BSA), the group responsible for enforcing copyrights on software produced by companies like Microsoft, Symantec and Adobe Sys... More >

November 23, 2007

Data Visualization: Seeing Is Believing

As with many cliches, the old saw about a picture being worth a thousand words is based on a strong reality: humans are inherently visual creatures. Maybe that explains the growing buzz around data v... More >

November 20, 2007

Event Showcases SMB Ingenuity

I've blogged before about how SMBs' relative lack of red tape tends to make them more innovative than their larger counterparts.   That point was brought home to me recently when I attended an... More >

November 19, 2007

IT's Obstinance on Enterprise 2.0

Harvard Business School's Andrew McAfee is one of our favorite champions of Enterprise 2.0 -- a term he is credited with coining -- because his arguments for it are based on logic and reasoning rathe... More >

November 16, 2007

Open Office Spaces: Collaborative or Crappy?

Turns out my employer was years ahead of its time when I worked for a small southern Indiana daily newspaper. The entire staff toiled in a single large open room. People were shoved into every crevic... More >

November 15, 2007

Barack Obama's Tech Plan Doesn't Address Real Issues

The U.S. presidential candidate to beat -- as far as many tech companies are concerned, anyway -- may be Sen. Barack Obama (D-Ill.), who recently presented a nine-page technology plan called "Conne... More >

Comcast Tries to Entice SMBs with New Services

Cable operator Comcast is making a bid for the business of SMBs by bundling services including corporate e-mail and document sharing with its high-speed Internet service, reports Newsvine . Comcas... More >

Are Immigrants Predisposed to Succeed?

A study released earlier this year -- often cited by advocates of immigration reform -- found that a quarter of technology and engineering startups in the U.S. were founded by immigrants . In Silico... More >

November 14, 2007

Sea Change in BI Market to Make SMB Splash

There's a real land grab under way in the business intelligence market, as we blogged recently . SAP's recent acquisition of Business Objects and IBM's bid for Cognos will no doubt trigger additiona... More >

Education Imperative for Future U.S. Competitiveness

Tech trade associations and others often raise the specter of an American educational system that is failing to keep up with counterparts in countries like India and China.   But is it lagging... More >

Facebook Ads: 'Not Really Creepy as Much as Inevitable'

Because of its nearly universal reach and formidable user base, the Internet can make old-fashioned concepts and activities seem shiny and new. Examples: dating, gossip, political campaigning and pro... More >

November 13, 2007

Will Companies Use Robots to Do Dirty Work -- and More?

In a movie scene so classic that it's become a cliche, Walter Brooke told Dustin Hoffman in "The Graduate" that the key to his future was in "plastics." A flurry of press coverage has us wondering, w... More >

A BI Acquisition for Every Portfolio? It's Starting to Look That Way

In a career like business writing, where you sometimes make predictions about the companies you cover, your words often come back to haunt you -- or at least serve as proof that you are not all that ... More >

November 12, 2007

Outsourcing Giant EDS Makes Big Push into China

We have speculated more than once about when China might become "the next India." (We aren't the only ones. IDC recently went on record with a prediction that China would become a more desirable o... More >

Microsoft Hopes New Software Will Build upon Small Business Server Success

With Windows Essential Business Server (formerly codenamed Centro), its new bundle of server software geared toward mid-size companies, Microsoft is hoping to build upon the success of the Small Bus... More >

Guy Kawasaki's 11-Step Plan for Innovation

If there is a poster child for entrepreneurs, Guy Kawasaki just might be it.   He is best-known for his stint at Apple, where he helped create the Macintosh, a gig he told attendees of last Thur... More >

November 9, 2007

Internet Giants Tally Big Staff Increases in Q3

For growth-minded tech companies, employees are becoming an increasingly important resource. Hiring in the tech sector has been on an upswing for the past four years.   So it's no surprise tha... More >

SMBs and 'Invisible' Web Sites

Here's a question in the vein of the old "if a tree falls in the forest, does anyone hear it": Is it worth having a Web site if no one sees it?   A recent study conducted by Microsoft's adCenter... More >

November 8, 2007

Peer-to-Peer Benchmarking Service to Promote Outsourcing Transparency

Both outsourcing clients and suppliers seem to view benchmarking as a necessary evil . Clients must do it to ensure that pricing -- especially in long-term contracts -- remains fair. Suppliers must ... More >

Buy, Buy IT: Business Is Purchasing Own Tech

We've blogged before about business users that sometimes leave IT out of the loop, a phenomenon that appears to be becoming more common with the growth of easy-to-deploy technologies like Software-... More >

November 7, 2007

Inflexible Business Model Beginning to Cost Wal-Mart

Wal-Mart has long been the 800-pound gorilla of the retail world, able to bend suppliers to its will and use its renowned supply chain to move goods like nobody's business.   Its model was based... More >

SMB Market Ripe for BlackBerry Software?

Many SMBs are becoming more reliant on mobility to fully leverage their small staffs. According to a recent Computing Technology Industry Association (CompTIA) survey, 90 percent of North American ... More >

Infosys Diversifies with Legal Services

To cope with softening demand for their services in the U.S. , Indian outsourcing providers will need to diversify -- in their client bases, their choice of work locations and the services they offe... More >

November 6, 2007

Microsoft Wants to Offer 'Just Right' Enterprise Search Options

To use a tired fairy tale metaphor, many companies looking for enterprise search solutions probably feel a bit like Goldilocks. The available options are either too big or too small.   Microsoft... More >

Web 2.0: Put a Fork in It, It's Done, Says VC Firm

It's a bit surprising that a term as nebulous as Web 2.0 ever became popular in the first place. (Granted it did give a lot of bloggers something to do, with their diligent efforts to define it.) &... More >

November 5, 2007

Google's Unconventional Idea of Professional Development

There isn't much middle ground with Google. Observers tend to be divided into two camps: those that think the search giant has plenty of great ideas, and those that think it has mostly stupid ideas -... More >

Simplifying Shipping for SMBs

Though the Internet can open up business opportunities for SMBs -- helping them market their goods and services to the whole world instead of just a small corner of it -- new business can bring with ... More >

November 1, 2007

Personalization and Paranoia: Know Your Customers, but Not Too Much

Even as analysts encourage companies to grow their online businesses by cozying up to their customers with more social features and personalized promotions, there appears to be growing unease about... More >

No Bull, SMBs Bullish on Business Growth in '08

At a time when analysts are issuing bearish outlooks for tech spending in 2008, the SMB sector looks like it could be a bullish exception.   Forty-five percent of companies with fewer than 1,0... More >

Tech Companies Trying to Keep Immigration Issue on Front Burner

Though much of the public debate over this summer's failed immigration bill has cooled down, it remains a hot-button issue for workers in the high-tech industry, many of whom would like to see the ... More >

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