Alignment, staffing and culture are often more critical than software and apps
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"Flavor of the month" is a well-known concept when used to describe serial daters -- typically aging guys looking to foster a youthful image. But it also seems to sum up the activities of many... More >
If there is one thing IT analysts can't agree upon, it's how many businesses are using service-oriented architecture. A Freeform Dynamics analyst said earlier this year that some 50 percent of... More >
As more corporate types join social networking sites like Facebook, some employees find themselves experiencing the same kind of discomfiture that 12-year-olds do when they see their parents on ska... More >
While geographic barriers these days don't present much of an obstacle for global companies that wish to do business with each other, cultural barriers may be another matter. Sure, there is pe... More >
We've blogged before about the increasingly fuzzy line between consumer and business technology, an especially notable trend in the SMB market. Plenty of other folks are making this observat... More >
While businesses are finding some uses for social networks such as Facebook, including as an employee recruitment tool , the Daily Mail reports that more than 70 percent of companies in London hav... More >
Just as folks want less baggage in their personal lives, they want to be less encumbered in their professional lives as well. A desire to exert more control over when and how they work led som... More >
While SMBs can't afford to pay big bucks to advertise their wares in traditional media like TV, magazines and billboards, the Internet can help them level the promotional playing field. SMBs, ... More >
Several British companies, including energy supplier Powergen and financial services company NatWest, are promoting the fact that they only use call centers based in the UK , reports CIO Today . So... More >
Feeling the squeeze of a tech talent shortage, CIOs are getting more creative about where they look for workers. Yet forays into Facebook notwithstanding, many CIOs suffer from a kind of tunnel vis... More >
While some experts, notably the Economist Intelligence Unit, say companies are growing more interested in sending core innovative activities such as product development overseas , recent research fr... More >
Lots of folks seem to have high expectations for the newly updated version of the IT Infrastructure Library (ITIL). In an interview with IT Business Edge, ITIL: Change Is Gonna Do You Good , ... More >
The incredibly quick growth of digital data has companies of all sizes scrambling to figure out how to store it and how to use it to make better business decisions. But they also need to be ... More >
Robots than can read our minds? No one wants that, as Stephen Colbert points out . But robots that clean the living room are another story. The manufacturer of the Roomba automated vaccum sys... More >
An interesting byproduct of the so-called consumerization of enterprise IT is a movement to let at least some employees buy and support their own tech gear. A recent CIO Insight article re... More >
Despite the Internet's famously short attention span, Google has been the most buzz-worthy tech company for nearly a decade. Computerworld recently named the search giant the top e-commerce develo... More >
SMBs care as much about who sells them tech products and supports them as they do about the products themselves. Vendors know this . Thus Oracle and IBM, two of the tech heavyweights in active... More >
That Google, it always has to be different. While most tech companies claim to have difficulty filling their staff rosters , the search giant is hiring to excess. Speaking during a recent ear... More >
Nicholas Carr notwithstanding , some folks think IT has never mattered more than it does today. That's because technology is the driver behind the seismic shift from good old-fashioned industry to s... More >
We just blogged yesterday about SMBs' interest in VoIP, and the relative lack of products that suit their business needs. Now comes a product that, while targeted to the consumer market, see... More >
We just blogged yesterday about CIOs who are among the highest-paid execs at their companies, with that number rising from 2006 to 2007, according to Baseline's annual survey. (They are working h... More >
Voice over Internet Protocol (VoIP) has been pitched as "the next big thing" for SMBs for some time now, due to its ability to cut telecommunications costs and offer more flexible communications opti... More >
While CIOs are expected to employ technology to keep business operations running smoothly, many companies now also want them to find ways to use technology to drive new business. Gartner calls this "... More >
Several of India's largest outsourcing providers weathered a tough first quarter , having been hit by an unfortunate blend of market forces, notably the dollar's weakness against the rupee and conti... More >
Sprint is pitching its new social mapping service , which allows groups of people to stay in more or less constant contact with each other via GPS-enabled cell phones, to the teens and twentysomethi... More >
As any vendor can tell you, services are where it's at in terms of higher margins, cross-selling, up-selling and more complete customer relationships. So it's not surprising that Dell is trying to ma... More >
Ethics and economics have always made for an uneasy mix. This is truer than ever in today's global economy. That's the premise of a thought-provoking article in Slate , which discusses how ex... More >
We've blogged before about the Internet's tendency to shorten attention spans , with many experts noting that folks reared on video games and the Internet absorb information in ways dramatically dif... More >
Many SMB Web sites have search engines that offer unsatisfactory results -- or lack such an engine at all. That's the target market for Google's latest business-oriented product release, which... More >
It seems as if everyone in the tech industry has an opinion on H-1B visas. But not many of them are informed -- if by "informed," we use the American Heritage Dictionary definition: Possessing, displ... More >
With the competition for talented employees remaining hot and heavy , it's no surprise that companies don't want to leave any recruitment avenues unexplored -- including those in cyberspace. ... More >
After years of being the biggest and most powerful consumer of outsourced services, the U.S. could lose its top-dog status to Europe. Continental Europe now accounts for 30 percent of global ... More >
We think the line between offending an SMB and appealing to it may be pretty thin. While it's OK for tech vendors to acknowledge that SMBs lack the IT resources of their larger business brethren, it ... More >
It's no secret which vendor is the 800-pound gorilla of the database market. According to a BusinessWeek article, which cites information from Gartner, Oracle commanded more than 47 percent... More >
Though being "in a bubble" has long implied that one is cut off from the world -- and has become a bit of a joke besides, thanks to an awful 1976 TV movie starring John Travolta and an hilarious "... More >
Accounting admittedly isn't our strong suit, but we can see why American companies will welcome a recent decision by India's Supreme Court that will remove the financial burden of paying taxes on gl... More >
Apparently small businesses will play a big part in the so-called Dell 2.0 , the PC manufacturer's sweeping effort to reverse its recent poor fortunes . It just launched a line of laptops, ... More >
Much of the angst over the just-defeated immigration bill is due to concern over Americans losing jobs -- to illegal immigrants on the low end of the labor scale and to high-tech pros from other c... More >
One of the things getting lost in the Web 2.0 shuffle is common courtesy. While this was a problem in the Web 1.0 world as well, collaboration tools such as instant messaging make it as easy to irrit... More >
No program administered by the federal government is going to make everyone happy. Eleven years after Congress passed sweeping legislation to fix a welfare system in which abuse was rampant, s... More >
It doesn't look like MySpace will replace traditional marketing any time soon. According to a recent Jupiter Research study, 53 percent of U.S. consumers go directly to sites from which they p... More >
These days we are always within an iPhone's throw of a story about Apple's rising fortunes. Apple was copping considerable buzz even before the much-hyped device was introduced and prompted people ... More >
SMBs are less comfortable than their larger counterparts with having employees work from home, reports vnunet.com . According to research commissioned by Citrix Online, 40 percent of SMBs al... More >
Microsoft's Bill Gates has used his considerable clout to press Congress on the need for more H-1B visas . While he found a supportive listener in President Bush , Gates' efforts haven't res... More >
Will service-oriented architecture by any other name still be SOA? Well, we assume so. But tech vendors may think they have a better chance of selling SOA to you if they call it something else... More >
With Google sitting atop this year's "100 best companies to work for" list put out by Fortune magazine and the tech industry's insatiable curiosity about all things Google -- not to mention peopl... More >
With its recently inked deal with Ingram Micro to sell its Google Mini and Google Search Appliance to SMBs, governments and schools, Google may be finally discovering what other tech vendors have l... More >
We are suckers for innovative uses of business intelligence -- especially those that involve broad societal issues, like how to reduce crime or how to improve crop yields . So we were quite... More >
Who's afraid of big, bad Oracle and its efforts to crack the SMB market? Not incumbent vendors like Microsoft and SMB specialist Sage Software -- or if they are, they aren't saying so publicly... More >
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