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Ann All

May 2007

May 31, 2007

Are You Ready for Digital Free Agency?

One of the biggest impacts of consumerization in the enterprise is that it puts more power into the hands of individual employees.   Combine this trend with increasing numbers of easing-into-r... More >

IT Industry Finds Little to Like in Immigration Bill

The sweeping immigration bill currently being debated in the Senate has won the backing of President Bush. But he appears to be one of the few fans of the bipartisan proposal.   It is being bash... More >

May 30, 2007

Hey Boss, Look at Me: Twitter with a Corporate Twist

If there is one lesson I've learned as the mother of a 6-year-old, it's that kids are impatient. Whether I am cooking dinner, cutting the dog's toenails, or trying to get some work done in my home of... More >

Lenovo Hopes Support Deal Will Help It Win More SMB Customers

Following its early 2006 entry into the U.S. marketplace , Chinese PC manufacturer Lenovo began pitching itself as a low-cost alternative to Dell -- and one that might especially appeal to SMBs, wit... More >

Policy Is Important in SMB Security Strategies

One area in which SMBs will boost their IT budgets in the near future is in security, according to AMI-Partners. The firm expects SMB security spending to clock double-digit annual growth rates for... More >

May 29, 2007

There's Good News, Bad News for Employers in China's Planned Labor Law

We blogged recently about how rising wages in India and China will likely make it more expensive to do business in those countries, possibly leading companies to evaluate other offshore alternative... More >

Reading, Writing and Robots: Schools Get Creative to Interest Students in IT

The number of engineers graduating annually from U.S. universities trails the numbers of like graduates in India and China, a worrying statistic that presents "the greatest single threat to American ... More >

Not All SMBs Are Boarding SaaS Bandwagon

Because of the reduced need for up-front capital investment, SMBs have been even quicker than their enterprise counterparts to embrace software-as-a-service.   According to IDC, SaaS is "intu... More >

Google's Innovative Employees Could Be Enemy Within

In an age where products and services become commodities practically as soon as they hit the market, companies increasingly see innovation as the "secret sauce" that can set them apart from the compe... More >

May 25, 2007

Tech Spending Appears Mired in Malaise

When we interviewed Paul Carton of ChangeWave Research back in September, he said it was too early to tell whether tech spending slowdowns in 2006's fourth quarter would be "indicative of the soft ... More >

Blades May Help IBM Sharpen SMB Strategy

IBM is looking to blade servers to help it sharpen its SMB strategy.   Big Blue's BladeCenter product manager tells Techworld that the company will debut a smaller blade for SMBs later this ... More >

May 24, 2007

H-1B Debate Will Benefit from Reason, not Rhetoric

With all of the rhetoric surrounding the H-1B visa issue , we find ourselves longing for a little reason.   That's exactly what we got in an IT Business Edge interview with offshoring expert... More >

Some Companies Need a Customer Service Reality Check

It's human nature to have a somewhat inflated view of our own achievements. This helps explain the yawning chasm of perception between how CEOs think their companies serve their customers and how t... More >

May 23, 2007

SMBs Can Put Pay-per-Click Advertising to Work

SMBs typically don't have big advertising budgets. So they often rely on inexpensive outlets like the Yellow Pages or on simple word-of-mouth.   However, a growing number of SMBs are finding a ... More >

Looking for Legacy Skills? You'll Find Them in India

Perhaps no one feels the IT staffing shortage more acutely than shops with mainframes, the Big Iron beasts that run on COBOL and other development languages that have fallen out of favor with folks... More >

May 22, 2007

Do We Need/Want a National Database to Verify Employees Are Legal?

A sweeping Employment Eligibility Verification System that is part of the big immigration bill currently being debated in the U.S. Senate has plenty of folks fretting about Big Brother.   A ... More >

IBM Puts on SOA Game Face

Despite the intense marketing buzz surrounding service-oriented architecture, it turns out that lots of business types may not even understand what the heck it is .   So what's a company like I... More >

IPv6 Made Simple for SMBs

Like most other tech publications, we keep yammering on every few months about IPv6, the new protocol designed to boost the number of available Internet addresses, despite a relative lack of intere... More >

May 21, 2007

Microsoft Needs to Add Apps to BI Toolbox

Don't get us wrong -- we generally find surveys to be fairly valuable sources of information. But sometimes the insights are less than earth-shattering. Case in point: a Capgemini survey of attendees... More >

BI and Real World Relevance

Business intelligence isn't just for wonks . It's for real people, too. That's the gist of an interesting New York Times article (published on News.com ).   To illustrate this, one of the ex... More >

VARs Are VIPs in Helping Vendors Reach SMBs

When it comes to reaching the often elusive SMB market, vendors tap VARs (value added resellers) as their VIPs, according to a recent study from Amazon Consulting. VARs topped a list of 13 strategic... More >

OEMs Can Run, but They Can't Hide from Outsourcing-Driven Wage Increases

It's a pretty basic economic equation: As jobs increase, so does the demand for qualified workers, followed by the wages companies must pay to attract those workers.   For some time now, we've b... More >

May 18, 2007

Outsourcers Look at Knowledge Process Outsourcing to Take Them Beyond BPO

In many ways, outsourcing is a microcosm of the larger business world. That's certainly true with regard to the value of certain skills. In outsourcing, as in the broader business universe, specializ... More >

Beyond the Numbers, BI Can Offer Customer Insights

Most companies associate business intelligence with crunching numbers rather than  cozying up to their customers.   But increasingly, companies want to use BI to unlock insights that are buried ... More >

May 17, 2007

Vendors Want to Help SMBs Cut the Cord

A Silicon Valley company called Ruckus Wireless is targeting what it sees as an underserved market: SMBs interested in wireless access.   According to a recent SiliconValley.com article, the c... More >

Does Google's Universal Search Foreshadow Enterprise Search?

With Google's announcement of a slew of enhancements to its hugely popular search engine, it's hard not to speculate that the company may quickly move some of those enhancements to its enterprise sea... More >

May 16, 2007

IT, Business Must Work Together on Project Management

Given the rapid pace of technological change in today's business environment, it's no surprise that technical abilities were the top choice of CIOs asked by Robert Half Technology in which areas the... More >

Lieberman-Hagel H-1B Bill Removes Limits for Advanced Degree Holders

The H-1B visa issue is shaping up as an increasingly popular cause for legislators. Joining several proposals already on the Congressional table is one from Sens. Joseph Lieberman (I-Conn.) and Chu... More >

SMBs Can't Afford to Take Chance on H-1B Lottery

We blogged recently about how a relative lack of bureaucracy allows many SMBs to be more nimble than their larger counterparts. And it's no secret that SMBs are becoming more comfortable with a glo... More >

Offshoring the News: It's Inexpensive, but Is It Informed?

Out with the non-core, in with the core. If there is a golden rule of outsourcing, this just may be it.   By clearing non-core activities off their plates, companies can devote more resources to... More >

May 15, 2007

No Winners in SOA Blame Game

We hear it all the time: IT folks need to do a better job of "selling" technology by conveying its business benefits. Without this edification, business types see technology as a cost to be contain... More >

Indian Firms Asked to Explain How They Use H-1B Visas

Many opponents of H-1B visas contend that Indian outsourcing firms like Wipro and Infosys are hogging a disproportionately large number of the visas and using them to obtain training in American-st... More >

Buffalo Ups the Capacity Ante for SMB NAS

The SMB market is undeniably hot . And one of the most sizzling areas , which we blogged about recently, is SMBs moving from direct-attached storage to network attached.   Our earlier blog det... More >

May 14, 2007

Heaven Help IT as Workers Take Hardware into Own Hands

How do you feel about your company's help desk -- love it or hate it?   If you are like a lot of folks, the honest answer may be "yes" on both counts.   I have an adversarial relationship w... More >

Chatting up Online Shoppers Can Help Turn Them into Buyers

While consumers are increasingly willing to buy more goods online, according to a Forrester Research study conducted for Shop.org, a large number of folks apparently still find shopping on the Web a ... More >

May 11, 2007

BI on the Move -- Literally

The convergence of two hot business intelligence trends -- real-time BI and mobile BI -- makes perfect sense to us.   After all, what good does it do to generate real-time data if the decision... More >

SMB Telephony: Vendors Rush in

Think vendors are paying attention to a recent AMI-Partners report that SMBs will shell out some pretty significant bucks for networking and communications solutions?   We expect so, based on ... More >

IBM Planning Sweeping Job Cuts to Boost Big Blue Bottom Line?

Have any doubts that unsubstantiated rumor is the grist that powers the old Internet mill? Try this simple exercise: Search for "IBM" and "layoffs" on your engine of choice. You'll get pages of resul... More >

The Enterprises Understand: 'Community' Is Important, but Don't Forget Control

We've said it before , and we'll keep saying it: After all the dust settles, Web 2.0 technologies will work better in the enterprise than they do in the world-at-large.   It looks like at least... More >

May 10, 2007

Compliance Has Chilling Effect on Outsourcing

Several months ago, we blogged about the surprisingly conflicting views of some industry observers on growth projections for the outsourcing of finance and accounting activities.   Compliance ... More >

Less Red Tape Means More Innovation for SMBs

When I covered the financial services industry, I often found that credit unions with three branches and three ATMs were quietly trying new product features that big banks hadn't even begun thinking ... More >

May 9, 2007

Companies Losing Interest in Offshore Captive Centers

Though most areas of the offshoring market continue to grow -- some quite strongly -- there is one notable exception.   According to a Forrester Research report cited in a recent CIO Insight ... More >

Internet Can Drive -- or Derail -- Career

Can you believe everything you read on the Internet? Well no, as the well-publicized trials at Wikipedia have made apparent.   The Internet's pervasive nature -- coupled with the incredible ea... More >

Sun Targets SMBs with Open Source Java

Ealier this decade, Sun earned a reputation as a friend to SMBs by offering them discounts that enabled them to purchase the company's pricey SPARC servers. Unfortunately, many of those companies wen... More >

May 8, 2007

Collaboration Heats up at Salesforce Incubator

With increasingly sophisticated collaboration tools and the advent of the virtual office , is there really any need for face time with colleagues?   Salesforce.com, somewhat of a Web 2.0 poster ... More >

SMBs and the Outsourcing Opportunity

Almost half of all U.S. SMBs have never outsourced any business activities, according to Susquehanna Financial Group. But a growing number of them are considering it .   And why not? A key bene... More >

Big Blue Getting Bigger in India

While sales in India make up a "negligible" piece of IBM's global business, that appears likely to change -- and soon -- as the company advances an ambitious, three-year plan to pump $6 billion into... More >

May 7, 2007

Could Collaboration Be Google's Killer App?

While it's doubtful that any platform Google can come up will rival its vaunted search engine and related services -- at least in the short term -- many observers are closely watching its activities ... More >

Now a Word from Our Sponsor, and SMBs Are Ready to Listen

Software-as-service has shaken up the software world by offering a pay-as-you-go subscription model. A newly emerging -- and perhaps even more revolutionary -- model requires companies to pay nothin... More >

May 4, 2007

Give Geeks Their Space

A funny thing occurs when I work from home, as I do one or two days a week. My co-workers mostly don't even notice -- with the exception of those who sit near me and probably welcome the relief from ... More >

Partnerships, Not Purchases, Are Key to Oracle's SMB Strategy

Oracle probably gets tired of the idle chatter that the primary way it wins customers is by acquiring other companies .   True, its acquisitions of PeopleSoft, JD Edwards and Siebel helped it g... More >

May 3, 2007

Power of the Crowd? You Better Believe It

What's your take on the so-called Web riot that occurred on digg.com when the site attempted to stop its users from posting some sensitive encrytion information?   Maybe you haven't given it m... More >

China on Slow Journey to Win Western Outsourcing Business

Lots of observers -- including us -- have speculated about China's ability to challenge India's outsourcing supremacy and concluded that China has a pretty good shot at doing so.    China is worki... More >

May 2, 2007

A Buttoned-Down Web 2.0

Web 2.0 isn't as edgy as it used to be.   Now even financial services firms -- among the most conservative businesses out there -- are experimenting with so-called Web 2.0 technologies.   G... More >

Tough All Over -- Including India -- to Find Qualified IT 'Professionals'

So, you're having a tough time finding employees with the desired blend of technology and business skills?   Turns out your outsourcing provider may be feeling your pain.   According to a r... More >

SMBs Lead, Big Business Follows on SaaS

Large enterprises are the usual technology trendsetters, with SMBs waiting until prices fall or solutions are more fully tested before they adopt them.   There has been a notable exception, and ... More >

May 1, 2007

Optimize Survey: BI Is Going Places

Based on results of an Optimize survey of 100 C-level executives, it's clear that business intelligence is going places -- most notably out into the corporate trenches .   While BI today is l... More >

Big Blue Supersizes Its SMB Ambitions

Big Blue has supersize ambitions for the SMB market, based on recent remarks from CEO Sam Palmisano.   As reported in eWEEK's Channel Insider , Palmisano told attendees of IBM's PartnerWorld co... More >

Business Without Borders, or Does Geography Matter?

An ongoing debate for those buying enterprise software is whether it's better to buy a packaged solution or best-of-breed components. While the answer is rarely the same when it comes to purchasing h... More >

Data Warehousing

Comprehensive storage solutions for better data access and retrieval, leading to better-informed business decisions.

Human Capital Management

Tips, tools, and expert commentary to help you get the most from your company's most valuable asset - its employees.

Tape and Archive Storage

Oracle’s proven StorageTek tape and library solutions help you manage complexity, control costs, and deliver on service level agreements.

Service-Oriented Architecture (SOA)

Service-oriented architecture is the catalyst that allows today's companies to respond to business demands faster and more effectively than ever.