Topic: CRM Solutions
Sell more, provide better service and significantly improve your company's bottom line
Blog: Dell, Salesforce Partnership Reaffirms Importance of SaaS Integration
Article: Social CRM: It's Not About You, It's About Your Customers
White Paper: What is Your Recession Sales Strategy?
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Enterprise Software Vendors
The 8 Benefits of Adopting SFAThis checklist provides a list of the benefits sales force automation (SFA) brings; if three or four address pain points in your company, then you're probably ready to bring SFA into your organization.
CRM without Compromise: A Strategy for Profitable GrowthLearn how organizations can maximize their results by taking a more structured, holistic approach to CRM across the enterprise to promote sustainable, profitable growth.

Learn more about this middleware layer that pools and dynamically provisions infrastruction application delivery resources to lower costs and improve efficiency.

Indispensable technologies and best practices to maintain your organization's most valuable asset.

Applications, management tools and industry advice on how to optimize your data for better business decisions.

Tools, best practices and expert advice on managing your enterprise IT infrastructure, databases, and Web service components.
Windows 7 Upgrade Project KitMoving to Windows 7? The Windows 7 Upgrade Project Kit is the ideal support tool for managing all phases of an organizational upgrade to Windows 7. The tools and templates in this kit will help you develop a strategy and map out the implementation tactics which link your Windows 7 deployment to your company's bottom line.
The IT Service Catalog Management ToolkitBridge the it-business gap once and for all! A well documented IT services catalog is the conduit for IT services to the rest of the company.
Indeed, it is the Time for CRM nowadays. The huge success of software-as-a-service (SaaS) CRM movement led by Salesforce.com, Netsuite, RightNow and Saleboom.com is extending the technology equally to all businesses, from large public companies to Pop's and Mom's shops around the world.Like everything CRM is 80% strategy and 20% technology, so unless your team players are adopting, CRM projects are bound to fail, miserably.What seems to worry larger customers these days though, with the on demand model; is Integration. Software-as-a-service solutions must be able to integrate to traditional in-house and legacy systems. The advances in web services APIs and SOA platforms will indeed help CRM and especially on demand solutions reach wider audience.