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February 24, 2012
State of Cloud ERP: Small but Growing
Back in December I wrote a post about how SaaS was making inroads into the ERP market , citing studies from both Aberdeen Group and Forrester Research. It's hardly making huge inroads, however. As P... More >
January 17, 2012
BPM Is Key to Proactive CRM
As useful as business process management has been in helping companies improve and streamline their internal processes, I think it holds even more promise as a way for them to perform the same kind o... More >
January 6, 2012
Analysts Air Concerns Over Salesforce.com's Outlook
Wall Street analysts usually welcome news of acquisitions, seeing them as a sign that companies are gearing up their growth plans. CRM giant Salesforce.com has been gobbling up smaller companies for ... More >
December 21, 2011
SaaS ERP Making Inroads
There's no question companies drop a lot of money on ERP systems. But I've always gotten the sense they look at ERP investments in much the same way I view the several thousand dollars I spent last y... More >
December 12, 2011
Momentum Continues to Grow for Mobile Business Intelligence
For years now, business intelligence vendors have been talking about making BI accessible to employees throughout companies and not just senior executives, based on the idea that BI is more effective... More >
November 30, 2011
The Cloud's Role in Standardizing Business Processes
A few months ago, I wrote a post about cloud computing's possible impact on business process outsourcing , in which I mentioned Indian outsourcing giant Infosys' introduction of Infosys Edge, a seri... More >
November 28, 2011
No More CIO? At Forrester, New Title Signals New Approach to IT
Back in 2009 I wrote about Forrester Research CEO George Colony's suggestion that the information technology (IT) function should be renamed the business technology function . I cited an interview w... More >
November 23, 2011
CIOs Focusing Less on Infrastructure, More on Innovation
In last week's post in which I wondered whether the dedicated CIO was an anachronism , I shared a column written by executive recruiter Tim Cook, who said new roles combining key business functions... More >
November 21, 2011
Making Hadoop Accessible to End Users
Data management professionals would have to have been hiding under a pretty big rock for the past year or so to avoid hearing about Hadoop, a framework that's being used for a wide range of data mana... More >
November 18, 2011
ROI for Social Technologies? In a Word, Squishy
A few months ago, I wrote a post in which I cited a survey administered by Jive Software that found both executives and knowledge workers believe social software will become a necessary part of doin... More >
November 16, 2011
IT Organization Can Be Strong Partner for HR Function
As I've written several times over the past few months, some industry experts are predicting CIOs increasingly will shift their focus from improving internal business processes and boosting product... More >
November 15, 2011
Is the Dedicated CIO an Anachronism?
There's no question the CIO role is changing. Most folks seem to agree on the importance of CIOs whose expertise extends to the broader business, not just technology. In a post I wrote earlier this y... More >
November 14, 2011
Cloud Can Boost Innovation for Companies of All Sizes
Cloud computing has long been seen as a slam-dunk for small companies. As IT Business Edge's Paul Mah wrote in September: "Given the many inherent disadvantages faced by fledgling small businesses or... More >
November 9, 2011
How CIOs Can Build Bridges with the Board
Getting boards of directors interested in and actively involved with IT issues has long been seen as a challenge for CIOs. But it's an imperative as IT has become such an integral part of overall cor... More >
November 4, 2011
CRM Cloud Activity Likely to Cause Near-term Confusion
Earlier this year I shared Gartner's bullish predictions for software-as-a-service growth in 2011. Gartner expects SaaS revenue to reach $12.1 billion this year, up 20.7 percent from $10 billion in... More >
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