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The concept of trying to manage knowledge on a corporate level is hardly new. Knowledge management applications have been around in one form or another for years. The trouble was first getting people... More >
Everyone can relate to this customer predicament. You need help with a particular product or service, but you wind up having to call customer service multiple times. Each time, however, you have to t... More >
When it comes to testing applications , IT organizations spend a lot of time going over the same old ground. This is because each set of testers basically starts from scratch. But many applications ... More >
Management Excellence: Leveraging Technology and TechniquesThis white paper describes the techniques and technologies that organizations should master on their way to management excellence.
HP SiteScope Software Security EssentialsThis white paper outlines how an agentless monitoring solution can securely transmit data and restrict access to satisfy even the most demanding security officer.
With the formal rollout today of IBM’s cloud computing service for application developers, the nature and scope of application development projects in the enterprise is on the cusp of major change. I... More >
As one of only two official resellers of SAP software, Capgemini has developed a tremendous amount of ERP expertise. Now the IT services company, in partnership with its Sogeti subsidiary, is gearing... More >
There’s a lot of relevant information flowing through any organization that never really surfaces in a timely or relevant way. But a new approach that leverages the concept of “crowdsourcing “ on the... More >
As cloud computing evolves, it’s becoming clear that there will be just as much, if not more, incompatibility in the cloud as in on-premise applications today. Cloud computing standards that might ad... More >
The biggest issue with business process management is not all the rules, but rather the exceptions. In fact, there can be so many exceptions that it’s a wonder that anybody can discern any rules at a... More >
Software licensing has always been something more akin to an approximation rather than an exact science. The price companies usually paid for software was tied to the number of processors used. More ... More >
Sometimes the better part of valor is to just start over again. General Motors appears to be taking that approach when it comes to setting up the manufacturing systems for its battery assembly operat... More >
In the wake of a recent IBM survey of chief financial officers that found major gaps in the distribution and processing of financial information, Adaptive Planning CEO Bill Soward contends that the... More >
While all the buzz (pardon the pun) today is about the launch of the Google Apps marketplace , the launch of such an offering from Google is arguably overdue. After all, Apple pioneered to concept a... More >
While there’s general agreement that there is a much greater need for data governance , there’s not much agreement on the best way to go about it. A lot of that disagreement stems from the manual na... More >
With security positioned as the number-one issue holding back the adoption of cloud computing by luminaries such as RSA president Art Coviello in his recent RSA Conference 2010 keynote , there’s obv... More >
Crossbeam Systems , in the wake of the untimely passing of former CEO Peter Fiore , today named Mike Ruffolo, most recently CEO of Liquid Computing, as its new CEO. Crossbeam makes an X-Series platf... More >
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