OpenText Moves Enterprise Information Management to the Cloud

Mike Vizard
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Considerations for Maintaining Critical Business Continuity

Addressing a core issue that many cite as a primary reason why there is so much usage of rogue cloud services inside the enterprise, OpenText today announced a software-as-a-service (SaaS) environment dubbed OpenText Core, through which IT organizations can centralize the management of information across the extended enterprise.

Muhi Majzoub, senior vice president of engineering at OpenText, says one of the primary reasons that most organizations did not invest in enterprise information management (EIM) systems in the first place was the cost and complexity associated with setting up the environment on premise. OpenText Core, says Majzoub, takes that issue off the table by proving access to an EIM systems in a matter of days.

Taking advantage of HTML5 and RESTful application programming interfaces (APIs), Majzoub says OpenText Core includes a collaborative filter that allows end users to edit documents without having to download a copy of that document to their local drive. That means that the IT organization retains control of the files, versus having users employ rogue cloud services that wind up requiring them to create multiple copies of the same document.

Built on top of data centers managed by OpenText, Majzoub says that OpenText Core also addresses data sovereignty issues by giving administrators direct control over where data is globally stored in data centers run by OpenText.


OpenText today also announced a forthcoming upgrade to its core EIM platform, due out next year, that adds the ability to build custom applications on top of OpenText, access to a more secure container when sharing and synchronizing files, additional search, visualization and analytics capabilities, email management tools, new business process management tools, and the ability to integrate with a wider number of Microsoft and SAP applications.

Arguably, one of the primary reasons IT organizations have lost control of their environments was because they were unable to provide a consumer-grade user experience while still maintaining governance of the overall environment. Now, however, it looks like the gap that has always existed between governance and user experience might suddenly not nearly be as wide as it once was.

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