End users are being asked to navigate a lot of flavors of endpoint computing. For instance, there is likely to be two different instances of desktop virtualization software for users to utilize: one running on PCs in the office and one on the mobile computing device they use to remotely access centrally stored files.
Using different software can lead to a disjointed user experience, and it makes the job of managing all those different instances of virtualization that much harder for IT.
To unify both the management and end-user experience across multiple instances of desktop virtualization, Citrix has released XenClient 5, which makes it easier for end users to synchronize files and customizations of their desktops across PC and mobile computing devices that are running Citrix virtualization software.
According to Sham Sao, Citrix’ senior director of product marketing for client virtualization, different classes of endpoints require different approaches to virtualization software. In this latest release, however, Citrix allows end users to share files and any customization of their desktop environments across both XenClient and XenDesktop, which is used to give mobile users access to their centrally stored PC files.
Using Citrix ShareFile and Personal vDisk software, Sao says XenClient, which is now included with XenDesktop, gives users the ability to seamlessly move between their traditional desktop PCs and their mobile computing devices without compromising their user experience in any way.
Sao says the integration of XenClient with XenDesktop also means that IT organizations can leverage XenClient Synchronizer to centrally manage PCs and mobile computing devices that support Intel Virtualization Technology. IT organizations are still required to deploy Citrix Receiver and XenMobile software to manage devices based on Apple iOS or Google Android operating systems, though.
Sao also says that the unification of the desktop will ultimately lead to a significant drop in support calls, because end users will be presented with a more consistent experience that IT organizations can more proactively manage. The rise of mobile computing devices has meant that managing PCs that integrate with them has become complex. The good news is that the central unification of the desktop management experience is finally starting to move in the right direction.