The Questions About Its IPsoft Partnership That Infosys Was Afraid It Would Have to Answer

Don Tennant

Back on April 25, I was contacted by a PR firm in Boston about an upcoming announcement of a partnership between Infosys and IPsoft that would offer clients a strategic combination of outsourcing and autonomics. I was invited to conduct an interview with Chetan Dube, IPsoft’s CEO, and Chandrashekar Kakal, senior vice president and global head of business IT services at Infosys.

It was a shock, to say the least. I’ve sent numerous requests for comment on my blog posts about the Jay Palmer whistleblower case and the U.S. government's subsequent visa fraud investigation to Danielle D’Angelo, the Infosys media contact in New York, all of which have been ignored. And now they were offering to put me in touch with one of Infosys’s most senior corporate executives?

I wasn’t certain whether this was some sort of olive branch, or if the PR rep who invited me to conduct the interview had simply failed to do her homework. I immediately accepted the invitation, and the PR rep enthusiastically set about arranging the call. That’s when things started to get weird. The PR rep began stalling, and it soon became clear that the plug was pulled on the interview. There indeed appeared to be a homework problem.

But rather than just acknowledge the goof and let us all move on, the PR rep, along with a managing partner of her firm, strung me along for three weeks before finally admitting that the interview wasn’t going to happen. If you’re interested, I’ve posted the full, play-by-play account of the foot-dragging.

I emailed D’Angelo to apprise her of what had happened, and to request an explanation. Once again, I was ignored.

Had I gotten the chance, I would have liked to ask questions along the lines of these:

  • I understand this partnership is all about improving operational efficiencies. Will these improved efficiencies enable Infosys to decrease the number of H-1B workers that it brings over to the U.S.?
  • I know that some Infosys customers are concerned about Infosys filling positions at their companies with workers on B-1 visas, which is a violation of U.S. visa law. Can these autonomic services be tapped to help companies track and monitor the visa status of Infosys employees working at their sites?
  • Can these autonomic services be tapped to help Infosys better track and monitor its compliance with U.S. employment and visa laws to avoid some of the problems it’s had, like the Department of Homeland Security’s finding that there were errors in a significant percentage of Infosys’s Forms I-9?
  • Mr. Dube, are you aware of the U.S. government’s ongoing multi-agency investigation of Infosys for alleged widespread visa fraud? Has that situation given you pause in agreeing to form this partnership with Infosys?
  • Mr. Kakal, several former Infosys employees, including three whistleblowers and an HR employee, have testified under oath that Infosys knowingly and systematically sent employees to the United States on B-1 visas to work at client sites, in willful violation of U.S. visa law. What role did you play in formulating and carrying out that practice?

Note to Infosys and IPsoft: Come to think of it, those are some pretty darn good questions. If you’d care to respond to any of them, I would be happy to publish your responses.

Add Comment      Leave a comment on this blog post
May 21, 2013 1:17 AM Dolores Dolores  says:
See what corporate sociopathic management American workers are up against: Reply
May 21, 2013 9:39 PM Danir Danir  says:
This is what I think is happening. My company has engaged ipsoft. They took the jingle computers can think and autonomic .Well ipsofts computers can't think and there is zero autonomics. They need infosys to help them . Ipsoft is in trouble they can't deliver. Ipsoft needs more humans to keep up the BS. They need more low paid people to add to ipsofts slave force. Ipsoft needs help I am a witness to an ongoing engagement and its hell. Everything is failing .from what I have seen ipsoft needs humans , that can do work and earn trust. Info says is good at that. Ipsoft SUCKS. Ask questions before you engage them "ipsoft". Specially questions on process , and what they can do for you and hold them accountable. Their motto almost seems to say "ipsoft does not work for you the customer" Truly Reply
May 23, 2013 8:41 AM noton noton  says:
Dear Don, I cannot believe this blog site lets you post this drivel. If you have only a H1B hammer, every problem is a visa fraud nail. For God's sake this site is about IT Business Edge, at least find out about the technology in question before putting your smelly foot in your mouth. Autonomics is about reducing human intervention in infra support work. When a human support engineer sets about resolving a problem on a server/network etc, there are a standard set of actions s/he performs, information s/he collects etc. Autonomics automates all that. So, in case a problem can be automatically resolved by a machine script, you have avoided employing a human for that task, and thus hopefully saved your shareholders some money. It has nothing to with H1b. And it absolutely cannot monitor being I-9s filed etc, it takes a special kind of stupidity to think of it, much less call it a "pretty darn good question". Of course had you argued that in the current economic situation, such automation is not a great thing to have, at least you’d have a reasonable argument going. And it will also fit well with your overall profile as a troglodyte who lives under a rug. Reply

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