By Jack Rosenberger
Enterprise customers of BlackBerry’s smartphones and enterprise management software should find alternatives to the financially troubled company’s products over the next three to six months, according to a recently released Gartner report, a copy of which was obtained by Computerworld. The Gartner report recommends three courses of action.
BlackBerry responded with a statement, saying: “We recognize and respect external parties' opinions on BlackBerry's recent news. However, many of the conclusions by Gartner about the potential impact of a sale or other strategic alternatives, are purely speculative."
The Waterloo, Ontario company, however, has not fared well during recent months. A brief timeline of its recent troubles include the disclosure of plans to lay off 4,500 of its 12,500 employees; a loss of $965 million in the second quarter of fiscal 2014; and a decline in revenue by 49% in fiscal Q2 from the previous quarter. Meanwhile, the company’s sale to Fairfax Financial Holdings of Toronto for $4.7 billion is pending.
Gartner analyst Ken Dulaney's 8-page report, which the firm released to select BlackBerry enterprise customers, suggests three courses of action:
The decline of the once-mighty BlackBerry offers a key takeaway for IT leaders: The importance of monitoring and periodically reviewing your vendors and service providers—and watching for troubled companies that, like BlackBerry, might be unable to fulfill your IT needs now or in the near future.
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